Hello all,

I’m writing to let you about a new resource you can use to help create 
consumer information materials on quality of care and evidence-based 
medicine. This “Communication Toolkit: Using Information to Get High 
Quality Care” was developed by the American Institutes for Research and 
my company, McGee & Evers Consulting, Inc., with support from the 
California Health Care Foundation. It was developed to help employers, 
labor unions, and others frame and deliver messages to employees about 
the meaning and importance of getting evidence-based health care. It is 
hosted by the National Business Group on Health (NBGH) at its website: 
http://www.businessgrouphealth.org/benefitstopics/et_communications.cfm

This new toolkit provides 14 Word documents you can download and adapt 
in whatever way you wish, for any audience, free of charge. Topics 
include using medical evidence to guide treatment choices, finding and 
using information about quality of care, and taking an active part in 
managing your own care. The documents were created using guidelines for 
making written material clear and effective. They are action-oriented, 
written to be suitable for people with a range of literacy skills, and 
they have been thoroughly tested. To assess appeal and comprehension, 
the project conducted a total of 57 two-hour individual interviews with 
people in several cities. The toolkit project team used feedback from 
interviewees to revise the documents and then tested them again.

I welcome your feedback on these materials. If you use them and are 
willing to share your experiences, I’d love to hear from you.

Best wishes,

Jeanne McGee

McGee & Evers Consulting, Inc.

1924 NW 111^th Street

Vancouver WA 98685

360 574-4744

jmcgee at pacifier.com