Matt and others interested in health literacy toolkits for providers:

I am continuously working on and updating our health literacy toolkit at Marshfield Clinic. It is on our Intranet, so there isn't a way I can give you a link that will work so you can see it. So I converted the web site to a PDF file and attached it (it kinda got mucked up in the conversion process). It will give you an idea of what I have included in our toolkit. If the links connect to another sections of our Intranet, they won't open for you. If you want to see the content that's under any of these links, let me know and I can convert those pages too and send them via email.

Doug Seubert
Quality Improvement & Care Management
Family Health Center/Community Heath Access

Marshfield Clinic
1000 N Oak Avenue
Marshfield, WI 54449
www.marshfieldclinic.org/quality

(715) 387-5096 (1-800-782-8581 ext. 75096)
seubert.douglas at marshfieldclinic.org


------Original Message------
From:	"Matt Gayer" <mcggayer at sbcglobal.net>
Date:	Wed Jun 11, 2008 -- 08:21:10 PM
To:	healthliteracy at nifl.gov
Subject:	[HealthLiteracy 2071]  Medical Provider Health Literacy Education

Colleagues,
    I am a Community Health Intern at a county health department.  My focus area is improving health literacy in our county.  I am very interested in targeting medical providers in our communities, and alerting them to both the prevalence of health literacy issues and also to how they can make their offices more health literacy friendly.  One way in which we thought about going about this is to offer a new service that would check the readability levels of information they disseminate in their office to their patients.  We also were possibly thinking of developing a toolkit for health providers on how to ensure they are practicing clear health communication practices in both verbal and written communication.  My question is if anyone else has tackled health literacy from this standpoint of addressing the providers, and if so, what kind of programs worked/ did not work for you.  Also, I want to ensure we have an appropriate evaluation/assessment tool for the program so at
 the end we can quantitatively identify the changes that were made, like average reading level, patient satisfaction, etc.  Any suggestions for this evaluation would also be appreciated.  I appreciate your input as we all work together to improve health literacy.
   
  Matt Gayer
  Community Health Intern
  Jefferson County Health Department
  1818 Lonedell Drive
  Arnold, Missouri, 63010
  636-282-1010

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