Sorry for Cross Postings!
  Dear Colleagues - As we would like to establish a patient education
service in our hospitals, I would be grateful if any or all of you could
send me information about the organziational standards and structure of a
department , particulary:
    1/  Recommended staff  - job descriptions, criteria, the number of
positions required /1000 beds
    2/  Outcome measures of performance
    3/  Work processes and procedures within the hospital and community
    4/ Any other information that   you think is relevant.

    Thank you all so much!

    Best,
    Diane Levin, MPH, CHES
    Director, Departmetn fo Health edcuation and Promotion
    Clalit Health Services
    Israel
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