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User steps graphic

2. Before You Arrive

This stage takes you from having your proposal approved and scheduling beam time to arriving on site. By completing these steps well in advance, you will have a smoother, more productive visit.

Before you begin your neutron scattering activities at ORNL, you must

  1. Register with the Neutron Scattering Science Division User Office and obtain an ORNL badge, which will admit you to the ORNL. 
  2. Complete training requirements. Some of these web-based courses must be completed before arrival, and other training will occur at ORNL. 
  3. Send a signed user agreement from the sponsoring institution to the Users Office.

To make the most efficient use of your time at ORNL, please notify the Users Office of your impending arrival as early as possible by telephone (865-241-5644), e-mail neutronusers@ornl.gov, or fax (865-576-0174).

Non-Citizen Notice: Access to ORNL facilities for all non-U.S. citizens requires special permission from the U.S. Department of Energy, which may require up to six weeks for processing.  Furthermore, prospective users who are citizens of, were born in, or are affiliated with (employed or sponsored by) any “state sponsors of terrorism”—as defined by the U.S. Department of State—require special approval by DOE Headquarters before being granted access to ORNL and its facilities. Such approvals, if granted, can require six months or more for processing.

For directions, maps, and additional information about visiting ORNL, see the Visitor Info page.

If you're visiting from outside the Oak Ridge area, check out the local area information for visitors and newcomers.

Site Access

ORNL is a U.S. Department of Energy national laboratory; access to ORNL is controlled by DOE and DOE policies.  Acceptance of an experiment proposal does not imply approval for access. 

Access will be provided to physical areas and information systems necessary for the conduct of the experiment.  Access is dependent on successful completion of necessary training and receipt of approval for access from the appropriate facility or space manager.  Access to physical areas requiring special training may be controlled by proximity cards.  User access for all HFIR and SNS experiments will be administered by the Neutron Scattering Science User Office.

Training

All users are required to successfully complete training needed to perform their experiment safely.  Specific training requirements will be identified for facility access and for each instrument or user area, i.e., laboratories, preparation areas, etc.  The facilities may require users to take periodic refresher training of some courses.  Some of the training may be performance-based which will require users to successfully demonstrate their knowledge and skill in performing needed activities.  Users will not be allowed to perform functions or access areas for which they have not successfully completed training and have been given approval for access.  Selected training will be available electronically for users to take prior to their arrival at ORNL.  Up to date training will be required for access to all facilities.  All users who are allocated beam time are expected to successfully complete training needed to perform their experiment safely. 

Certain training must be completed electronically before arrival.  After you have been approved for site access, you will be advised of the training requirements and the information needed for accessing the web-based training.  It is vital that all web-based training be completed before arrival at ORNL, as some of these courses are prerequisites for performance-based training you will receive on the day of your arrival.

The following web-based courses are required as a minimum for new users:

  • ORNL Site Access Training is required for unescorted access to ORNL.
  • SNS Target Facility Access Training is required for Target Facility access.
  • General User Access Training for Neutron Scattering Users is required for HFIR building access.
  • Radiological Worker Training for HFIR and SNS Users has two components, the first is web-based theory and the second is a practical factors evaluation.  After completion of the web-based radiological worker training, new users are required to complete a practical factors evaluation.  The evaluations are conducted each day Monday – Friday at 9:00 a.m. at the SNS.  Classes start promptly at 9:00.  If you arrive after 9:00 a.m, you must wait until the next day to take the class.  All training must be completed before beginning an experiment.

Retraining is required every two years for each of these courses.

Preparations for the Experiments

Sample Management and Preparation

All samples will be tracked at both HFIR and SNS and entered into their respective tracking system.  Sample hazards must be identified in the proposal process; further review will be carried out during the experiment approval and review processes.  A sample management plan must be proposed by the user and approved by the respective facility before the start of the experiment. 

Both facilities will store the samples that arrive prior to the arrival of the users; users are responsible for shipping samples to the facility in accordance with relevant federal, state, and local laws and regulations, and applicable facility and ORNL policies and procedures.  All samples will be surveyed for their level of radioactivity at the time of removal from the experimental apparatus and will be stored on-site if the level of activity prohibits their removal from the building.  The facility will store the samples after the experiment until they can be safely shipped to the user.  While at the facility, all samples will be managed and handled according to the Neutron Sciences Directorate’s policies and procedures.  If a user and/or user institution is unable to accept a sample after the experiment, special arrangements, up to and including payment of disposal or shipping fees, will need to be made according to established ORNL policies and procedures.  Facility staff will determine when the samples and user-supplied equipment can be returned to users after completion of their experiment.  Samples may only be stored at the facility for a limited period of time with explicit agreement from the NSSD ES&H Manager. 

All wastes, including sample wastes, will be disposed of according to ORNL policies and procedures.

Each instrument will have its own capabilities to prepare samples.  Contact the appropriate instrument scientist for more details.

Shipping and Receiving

Please contact the appropriate instrument scientist for guidance on these issues. 

Local Arrangements

 

 
  Information Contact: neutronusers@ornl.gov  

Oak Ridge National Laboratory

Office of Science