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Property Management Services


Asset Management

Provided by Administrative Operations Service

Offered to: HHS
Contacts: 240-276-0800; martha.diskin@psc.hhs.gov or myla.haines@psc.hhs.gov

The Asset Management team offers an automated, electronic, and efficient method of tracking customer personal property assets for the Department’s Property Management Information System (PMIS). In addition, the team offers customized user refresher training on system functionality.

Services offered include:

  • Preparing and submitting Federal Financial Management Improvement Act (FFMIA) reports electronically to the Unified Financial Management System (UFMS)
  • Completing data entry reports from customer Agencies for qualified material received directly at the customer’s site
  • Providing barcode scanners with Web-based data to assist property custodians with physical inventory management
  • Providing barcode tagging for all accountable assets received through the PSC Personal Property Facility
  • Advising on activity when rotational inventories are due
  • Providing technical support for completion of the Department’s mandatory 3-year inventory review and additional yearly inventory checks for customer Agencies
  • Calculating results, advising customers of those results, and reporting financial adjustments electronically to UFMS

Performance: 95% of system users will be assigned within 2 work days after the final request has been received.

98% of system user responsibility packets will be prepared within 5 work days after the user account has been established.

98% of all customer requests for new catalog entries to the PMIS system will be completed within 3 work days of the final request.

98% of all capitalized assets will be accurately reported and reconciled to the Department’s general financial ledger.

Rates: Original Acquisition Value under $25,000: $0.30 per item per month*

Original Acquisition Value over $25,000: $27.57 per item per month*

*Plus actual cost of additional customer-specific requirements

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Building Management

Provided by Administrative Operations Service

Offered to: HHS
Contact: 301-443-6340; buildingmanagement@psc.gov

Managing more than 1.4 million square feet of delegated leased space and providing lease administration services in seven non-delegated leased buildings, the PSC Building Management team delivers the highest level of customer service to HHS tenants of the Parklawn Building, the 370 Personal Property Facility, and other HHS outbuildings. The team, staffed with specialists who hold professional designations in real property services, energy management, and environmental and facility safety, provides a safe and healthful workplace that saves customers money.

Services available to Parklawn Building tenets include:

  • Cleaning, landscaping, window washing, snow removal, and pest control
  • Energy management and energy audits
  • Waste removal, recycling, and shredding services
  • Operations and maintenance of Heating, Ventilation, and Air Conditioning systems
  • Emergency backup power systems
  • Lock work
  • Safety services and inspections that include fire extinguishers, environmental and fire safety services, and automated external defibrillator programs
  • Lease administration
  • Parking management
  • Other services upon customer request

Services in outbuildings are tailored to customer needs and can include:

  • Lease administration
  • Service call management
  • Environmental and building safety
  • Consultation on operational issues and service contracts
  • Other services upon customer request

Performance: 90% of service requests in both Parklawn and outbuildings will be responded to within 1 business day of request.

A minimum of 60% of all service calls will receive a follow-up call from the Service Call Help Desk to ensure the service was provided successfully.

Rates: Parklawn Building: $7.28 per ft2 per year

Outbuilding Operations: $0.44 per ft2 per year*

*Plus actual customer-specific contract costs, travel, overtime, and supplies

Consultation Fee: $104.57 per hour

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Leased Space Management

Provided by Administrative Operations Service

Offered to: All Federal Agencies
Contact: 301-443-2001; psc.dpm.smb@psc.hhs.gov

The Space Management Branch analyzes and processes customers’ monthly General Services Administration rent bill, and prorates rent bills for multi-tenant buildings.

Services offered include:

  • Assigning space
  • Verifying space utilization
  • Preparing rent budgets
  • Administering leases

Performance: 95% of rent bills will be analyzed and processed within 1 week of receipt.

95% of biannual rent budgets will be prepared within 1 week of request.

Rates: Included in Building Management fee for Parklawn occupants. Other customers, fee by agreement.

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Property Disposal

Provided by Administrative Operations Service

Offered to: All Federal Agencies
Contact: 240-276-0812; eddie.moore@psc.hhs.gov

The Property Disposal team offers collection, classification, interagency transfer, donation documentation, and disposal services for most surplus Government equipment. Disposals are conducted in accordance with all regulatory and environmental requirements.

Working cooperatively with HHS’ Asset Management function, the team ensures timely updating of accountable property records, when applicable, and performs disk and media destruction services as prescribed by the National Institute of Standards and Technology.

Performance: 99% of property identified as surplus will be received at the Personal Property Facility within 3 business days of request.

100% of property will be disposed of per General Service Administration direction, with 90% disposed of within 180 days or less.

Rates: Office Furniture: $28.33 per piece*

Information Technology: Not Applicable

ADP Equipment: $27.90 per piece*

Hazardous Materials: $953.74 per piece*

*Plus actual cost of additional customer-driven requirements

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Real Property

Provided by Administrative Operations Service

Offered to: HHS
Contact: 301-443-2265; rpb@psc.hhs.gov

The General Services Administration, under the authority of the Federal Property and Administrative Services Act of 1949, identifies real property that is no longer required by the Federal Government. Under the authority of the above Act and Title V of the McKinney-Vento Homeless Assistance Act, as amended, HHS may transfer declared Federal surplus real estate to eligible non-Federal applicants for both public health and homeless purposes.

The Real Property Branch administers the Federal Real Property Assistance Program for HHS. The Branch transfers Federal surplus real properties for use by various public health programs, as well as homeless assistance programs offered by State and local government agencies and private nonprofit organizations. The Branch monitors and oversees the proper use of the property after its transfer.

Performance: 100% of information requests will be processed within 2 business days upon receipt of request.

99% of requests for an application will be properly responded to within 3 business days.

Rate: $10.26 per Full-Time Equivalent per year

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Shredding

Provided by Administrative Operations Service

Offered to: All Federal Agencies
Contact: 301-443-6340; robyn.evans@psc.hhs.gov

Sensitive documents that end up in the wrong hands can have disastrous results. Shredding Services uses state-of-the-art processes to ensure customers’ sensitive paper materials remain secure, from collection until destruction.

Services offered include:

  • Lockable storage containers to HHS Operations and Staff Division customers in the Washington metropolitan area for convenient collection of sensitive materials.
  • Pickup of sensitive paper materials from various customer locations.
  • Transport of materials to secured shredding sites for destruction.
  • Shredding and recycling of paper materials.
  • The receipt of service requests, data collection, and billing done using an automated system. A biweekly pickup of sensitive materials is scheduled, and arrangements for additional (unscheduled) collections are made upon customer request.
  • Periodic visits to the destruction facility by a Building Management Specialist to observe the operations and verify the security processes.
  • http://propshop.psc.gov to place an order and have a container delivered, emptied, or removed.

Performance: 95% of orders placed on the biweekly schedule will be picked up by their due date.

90% of special orders placed for pickup on other than the biweekly schedule will be honored within 3 business days of order receipt.

95% of telephone inquiries will be responded to within 1 business day of inquiry.

Rate: $0.18 per lb

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Space Acquisition

Provided by Administrative Operations Service

Offered to: All Federal Agencies
Contact: 301-443-2001; psc.dpm.smb@psc.hhs.gov

Having acquired leases through the General Services Administration (GSA) for more than 20 years, the Space Management Branch takes a turn-key approach to customers’ new space needs. Acquiring GSA office, warehouse, or other technical facility will be managed by SMB, serving as liaison between customers and GSA in all phases of a project, including:

  • Design
  • Space acquisition
  • Construction
  • Coordination of direct contracts
  • Occupancy
  • Move-in

Performance: 95% of projects will be delivered on time and within budget.

Rates: Included in Building Management fee for Parklawn occupants. Other customers, fee by agreement.

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Space Alterations

Provided by Administrative Operations Service

Offered to: All Federal Agencies
Contact: 301-443-2001; psc.dpm.smb@psc.hhs.gov

The Space Management Branch (SMB) can help customers design and construct any type of space. With a long history of providing space alterations that include executive suites, open office plans, warehouses, daycare, and historical and laboratory facilities, SMB manages customers’ space alteration projects and coordinates all with the lessor and the General Services Administration.

Services offered include:

  • Selection of designers and contractors
  • Review of design intent and construction documents
  • Review of submittals
  • Facilitation with all aspects of design and construction phases

Performance: 95% of projects will be delivered on time and within budget.

Rates: Included in Building Management fee for Parklawn occupants. Other customers, fee by agreement.

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