Acquisition Services
Provided by Information and Systems Management Service Offered to: HHS
Contact: 301-443-6756; bharat.govindani@psc.hhs.gov As the designated Center of Excellence for HCAS O&M, the Information and Systems Management Service (ISMS) develops O&M policy and procedures, establishes services, monitors system performance, and ensures coordination and knowledge transfer. ISMS oversees the HCAS change control process and configuration management, as well as production operations, including instance management. In addition, ISMS also supports governance and reporting for HCAS O&M. HCAS O&M services provide support for daily operations of the HCAS application. Services offered include: - Tracking and resolution of issues
- System monitoring and maintenance to ensure availability
- Coordination with peer systems: the Unified Financial Management System and the Departmental Contracts Information System
- Tracking, testing, and deployment of system changes
- Coordination and communication with customers and vendors
- Assurance of customer satisfaction
Performance: System availability will be maintained at 99.8% of the time scheduled – no more than 0.2% unplanned downtime. 100% of issues that prevent users from accessing critical business functions will be resolved within 48 hours. 90% of Tier 3 Help Desk issues will receive a response within 60 minutes. Rate: Cost to OpDivs per agreement Top of Page
Provided by Strategic Acquisition Service Offered to: All Federal Agencies
Contact: 301-443-6557; PSCAcquisitions@psc.gov Offering streamlined acquisition vehicles and customer cost savings through competition and effective negotiation strategies, the Strategic Acquisition Service (SAS) of provides centralized negotiated contract services by trained and certified acquisition professionals. SAS provides comprehensive acquisition support, from start to finish. Specifically, staff oversee the entire acquisition lifecycle, including initial strategic planning; soliciting and assessing offers; and negotiating, awarding, administering, and monitoring Government contracts. SAS acquires equipment, supplies, and services for the Federal Government in the following areas: - Healthcare and support services
- Evaluation design studies and analyses
- Conference management
- Technical assistance
- Information technology
- Professional services
- Commodities
Performance: 95% of all acquisition requirements will be completed within the following acquisition lead times: - Negotiated Contracts (sole source) – Up to 105 days.
- Negotiated Contracts (competitive, less complex) – Up to 140 days.
- Negotiated Contracts (competitive, complex) – Up to 180 days.
95% success rate on all protests will be maintained. Rates: 1.5% of the obligation* *An additional 25% of the normal service fee will be charged to expedite negotiated contracts. A cancellation fee of $65.00 per hour or time consumed will be charged. Related Information: PSC Acquisitions Top of Page
Provided by Strategic Acquisition Service Offered to: HHS
Contact: 301-443-6557; PSCAcquisitions@psc.gov There are times when customers need a service or product quickly and want to just pick up the telephone and place an order. The Strategic Acquisition Service (SAS) issues purchase cards to authorized employees under the Government-wide commercial purchase card program. SAS ensures its customers have the required training, establish certain single and monthly spending limits, and monitor spending in accordance with Federal Acquisition Regulations. Performance: 95% of requests for establishment of new purchase cards will be acted upon within 1 business day of receipt of complete information. 95% of all cardholders and approving officials will successfully complete the required training. Rate: $318.62 per card annually Related Information: PSC Purchase Card Information Top of Page
Provided by Strategic Acquisition Service Offered to: All Federal Agencies
Contact: 301-443-6557; PSCAcquisitions@psc.gov The Strategic Acquisition Service (SAS) specializes in the negotiation and award of purchase orders, delivery orders, and Blanket Purchase Agreements for all types of commodities and services using Federal simplified acquisition procedures. To streamline the process, SAS establishes and manages consolidated contracts for information technology (IT) equipment and contract closeout services as well as strategically sourced, Department-wide contracts for temporary medical, professional, and administrative staffing, office equipment, supplies and furniture, and IT peripherals. A-76 acquisition support services are also available to meet the needs of customer Agencies and Federal initiatives. Performance: 85% of all acquisition requirements will be completed within the following acquisition lead times: - Simplified Acquisitions (less complex) – Up to 15 days.
- Simplified Acquisitions (complex) – Up to 45 days.
95% success rate on all protests will be maintained. Rates: 3.51% of obligation* *An additional 25% of the normal service fee will be charged to expedite simplified acquisitions. A cancellation fee of $65.00 per hour or time consumed will be charged. Related Information: PSC Acquisitions Top of Page |
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