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Volunteer Application FAQs

For help with the Volunteer application, read the following frequently asked questions.

  • I've logged in before, but I forgot my PIN and password.

    Use the automated search button, just below the entry field for your PIN and password. By answering five questions to identify yourself, you can request that your PIN and password be sent to the email address that you have on file.

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  • The system does not recognize my login.

    Sometimes applicants confuse the login to their application with the login to their Applicant Toolkit. The Toolkit is a useful source for checking the progress of your application processafter you submit your application form (you should receive this username and password in a letter 7-10 days after you submit your application).Access theapplicant toolkit here.

    The PIN that opens your application is sent to you via email. It is a random series of letters and numbers.Access yourapplication here.

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  • I did not receive my PIN and password.

    The application PIN and password are sent to you in separate emails to ensure your security. If you have more than one email address, check the one that you used to start your application process.

    Note that the login information comes from support@ApplyYourself.com. If you use a spam-blocking tool, be sure to add this email address to your list of known/safe addresses.

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  • Where do I send my transcripts, loan forms, and other supporting documents?

    Please mail your transcripts, loan forms, and other requested documents to your recruiting office as soon after you submit your application as possible. View a list oflocal recruiting offices.

    College transcripts are needed for all schools attended since high school. High school transcripts are not required. Send a transcript for each school attended, even if classes taken at one school are included in another school's transcript.

    An unofficial transcript is acceptable if it includes applicant identifying information (i.e., full name or social security number) and the name of the college or university. The transcript must be current, showing graduation related information (degree, major, date awarded) for applicants who have completed their studies.

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  • My recommender is having trouble submitting my reference/ My recommender did not receive the reference form.

    Often recommenders do not receive their reference form email because they use a spam-blocking tool that prevents it from reaching their inbox. You should remind them to expect an email fromsupport@ApplyYourself.com; they can add this address to their approved list or check in their spam folder.

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  • How do I add, change, or delete a recommender?

    You can add an additional recommender at anytime during the application process, but after a recommendation is received no changes or deletions can be made to that recommender information.

    To add, change or delete a recommender, use your PIN and password to open your online application. Select the Reference section of your application and press the Recommendation Provider List button. When the list opens, use the buttons at the bottom of the page to perform the function you desire on the selected recommenders.

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  • Can my recommender submit a paper reference instead?

    Yes. You can download a paper reference form for your recommender.

    If you provide an envelope, write the address of your local recruiting office on it first so therecommender can mail it directly. Or if you choose to send it in for your recommender explain thatthe recommender must seal it in an envelope and write their signature across the envelope's seal before returning it to you (even if they waive their right to keep the reference private from you). The reference should still be sealed with this signature when you provide it to your recruiter.

    To download the reference form, use your PIN and password to open your online application. Select Download Forms from the list on the left. Then press the link for Recommendation Form. Then print the PDF formatted recommendation form.

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  • How do I find out if my references were submitted?

    The preferred way to check on the status of your references is to use your PIN and password to open your application. Below the link that opens the form, you will see the submission status of your application and below that you will see a list of your recommenders that states their current status and latest action date.

    You can also use your Application Toolkit to view the status of your references, but your Application Toolkit is not activated until after your application has been submitted. The first method will give you more timely information.

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  • Should I wait for my references to be submitted before submitting my application form?

    Do not wait. Selecting your recommenders is one step in completing your application form, but you do not have to wait for the references to be sent before you submit your application.

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  • What if I make a mistake on my application?

    You can continue to make changes to your application until you have submitted it.

    After submission, you can only use your application to edit your profile information (name, address...) or make allowed changes to recommender information. Your recruiter can help you make appropriate updates and corrections to your application file once your application has been submitted.

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  • I received an error message/ The form is not accepting my entry.

    For technical solutions, you should contact Technical Support. If your application is open, use the Online Support button at the top of the page or the Technical Support link at the bottom of the page to view a list of Frequently Asked Questions or report a problem and receive help.

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  • My choice is not included on the selection list (for schools, language...), what should I do?

    At the time of your interview, you can provide your recruiter with clarifying information. For the purpose of completing the application, choose “Other” or select the closest match from the available options.

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  • I think I meet the requirements, but how do I make sure?

    Read more about what it takes to become a volunteer. If you still have questions, contact your local recruiting office by dialing 1.800.424.8580 (select Option 1).

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  • I filled out my form, but now the page is blank.

    Be sure that you save your answers before you leave each page of the application. If you are finished for the day, choose the “Save” button, but if you want to go on to the next section of the application, choose the “Save and Continue” button. These buttons are located at the top and bottom of each section of the form.

    If you are also uploading an attachment, press the save button before you start the upload. The page will refresh when you start the upload, and any information that was not saved prior to the upload will be erased.

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  • I submitted my application form, but I don't see the health form.

    The Health Status Review form is not available until after you submit your application form. Immediately after you submit your application form a link to the health form displays near the bottom of the page.

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  • How can I submit additional information?

    During the last steps of your online submission, you will see a button that allows you to upload an attached file. The information can be written in any common word processing format or text format.

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Last updated Oct 02 2008

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