Rebuilding Iraq: Improved Management Controls and Iraqi Commitment Needed for Key State and USAID Capacity-Building Programs

GAO-09-526 June 3, 2009
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Summary

Since 2003, the United States has provided $49 billion to help rebuild Iraq. To build the capacity of Iraq's central and provincial governments to sustain this effort, the United States is implementing programs including Department of State's (State) Provincial Reconstruction Development Committee (PRDC) and the U.S. Agency for International Development's (USAID) National Capacity Development (NCD). The use of key management controls, such as appropriate organizational structure and program monitoring, helps ensure programs achieve their objectives. Through field visits in Iraq, interviews with program officials, analyses of official reports, and examination of a sample of projects, we assessed whether the PRDC and NCD's management controls support the programs' objectives of building the capacity of Iraq's government. We also assessed Iraq's commitment to sustaining these U.S. programs.

Through the PRDC program, State and USACE work with Iraqis in the provinces to develop proposals and undertake small-scale projects such as building schools, repairing roads, and developing water facilities. However, weaknesses in State's management controls hinder achieving the program objective to build provincial government capacity. First, the program involves multiple organizations and a complex process but had no clearly identified program manager until May 2009 when State designated one in response to GAO's findings. Second, State lacks a performance monitoring system that measures progress toward building provincial capacity to deliver essential services. Third, the program's guidelines and policies have changed frequently, but State did not adequately communicate or consult with the USACE, the program implementer, about these changes. Finally, USACE's financial controls for the timekeeping process did not ensure adequate documentation of time and attendance records for labor charges on projects. USAID's management controls generally supported the NCD program's objective of building ministry capacity by training Iraqi employees in administrative skills such as planning and budgeting and supporting Iraqi training centers. First, USAID's organizational structure is clear, including who is responsible for overall program management. Second, in response to an audit report, USAID narrowed the NCD program objective to improving ministries' administrative capabilities and clearly linked them to measures of outcome. Some of these measures include Iraqi ministries' execution of their capital budgets, including the number of capital projects approved and the rate of spending on capital projects. USAID reported it was on track to meet or exceed its 2008 targeted results. However, as of March 2009, final data on results were not available. Third, USAID's guidelines and program expectations for NCD are documented, clear, and communicated throughout the organization. However, with regard to financial controls, GAO found that USAID officials did not confirm receipt of goods and services for invoices totaling about $17 million of $79 million, prior to payment. The officials did not always document reasons such as security risks, when confirmation was not possible. Iraq has committed to sustaining U.S.-funded programs and sharing in their costs, but actual budget expenditures for such activities are unclear. For the PRDC program, 16 of the 40 projects in our sample had evidence that the Iraqi government agreed to sustain the project; however, the records did not specify actual financial or budget commitments. For the NCD program, the Iraqi government is supporting the program by providing trainers and allocating funds in their 2009 budgets for training center equipment and other NCD efforts. These funds are to be spent in 2009. We have previously reported that the Iraqi government includes funding in its budgets for investment activities such as operating and maintaining U.S.-funded reconstruction projects and training, but does not subsequently expend these funds.



Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

Director:
Team:
Phone:
Joseph A. Christoff
Government Accountability Office: International Affairs and Trade
(202) 512-8979


Recommendations for Executive Action


Recommendation: To help these programs achieve their objectives of building the capacity of the provincial governments and central ministries, for the PRDC program, the Secretary of State should ensure that management control weaknesses are addressed in the PRDC program by designating an overall program manager; developing outcome measures of effectiveness; and documenting actual Iraqi government budget allocations and expenditures for fiscal year 2007 PRDC projects.

Agency Affected: Department of State

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: To help these programs achieve their objectives of building the capacity of the provincial governments and central ministries, for the PRDC program, the Secretary of the Army should ensure that U.S. Army Corps of Engineers (USACE) initiatives to improve the financial controls for the timekeeping process correct the deficiencies discussed in this report.

Agency Affected: Department of Defense: Department of the Army

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: To help these programs achieve their objectives of building the capacity of the provincial governments and central ministries, for the NCD program, the USAID Administrator should revise USAID policy and procedures for confirming receipt of goods or services applicable to the NCD program in Iraq to include (a) clarifying that confirmation of receipt of goods/or services must be noted separately from the administrative approval or (b) documenting reasons precluding actual confirmation such as prohibitive personal danger or security protection costs.

Agency Affected: United States Agency for International Development

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: To help these programs achieve their objectives of building the capacity of the provincial governments and central ministries, for the NCD program, the USAID Administrator should ensure that USAID/Iraq initiatives to improve the documentation of the voucher examiner's required review of contractor invoices correct the deficiencies discussed in this report.

Agency Affected: United States Agency for International Development

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: To help these programs achieve their objectives of building the capacity of the provincial governments and central ministries, for the NCD program, the USAID Administrator should document actual Iraqi government budget allocations and expenditures to ensure funds committed to support NCD activities are expended.

Agency Affected: United States Agency for International Development

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.


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