U. S. Army Civilian Personnel Management
Standardized Business Processes
Standard Operating Procedures (SOPs)
The Army objective is to improve the delivery of civilian personnel services and products through standardization. To achieve this objective, Business Process Maps (BPMs) have been developed and placed on the Internet at http://cpol.army.mil/library/general/bpm/. To further support this endeavor, companion SOPs have been developed to provide additional description of the standardized Army processes shown in the BPMs.
SOPs have not been developed for all the BPMs. In cases where the BPMs describe the business processes and responsibilities in sufficient detail, a SOP that would only replicate the BPM is not posted. BPMs and SOPs will be reviewed periodically to determine the need for revision or greater explanation of the process.
Not all SOPs have been approved. Only SOPs in their final form will be listed on this page.
SOPs that have not yet been approved, and are still in DRAFT form, can be found at
http://cpol.army.mil/library/general/bpm/sops-draft.html
The Business Process Maps
Quick Index to Topics
To Print: Click the "ALL" file to download maps in PDF format,
and use your normal Windows© print button to print individual maps,
or to print all the maps for that functional area.
| Benefits & Entitlements, Retirement, Insurance and TSP | |
|---|---|
| SOP # | SOP Title |
| Not Yet Available | |
| Classification | |
| SOP# | SOP Title |
| SOP C01 | Application of New Standard |
| SOP C03 | Classification Complaints and Appeals |
| SOP C05 |
Non-Routine Classification Action (Delegated Classification Authority at CPOC) |
| SOP C08 | Reorganization |
| SOP C10 | Commercial Activities (A76) Studies |
| Staffing | |
| SOP# | SOP Title |
| SOP S01 | Career Program Registration Documents (ACCES) |
| SOP S02 | National Agency Check with Inquires (NACI) Favorable Results |
| SOP S03 | National Agency Check with Inquires (NACI) Unfavorable Results |
| SOP S04 | Non-Competitive Actions (excludes Appointments). |
| SOP S05 | Priority Placement Program For Matching Vacancies (Losing Activity) |
| SOP S06 | Priority Placement Program For Matching Vacancies (Gaining Activity) |
| SOP S07 | - Not yet available - |
| SOP S08 | Recruitment Actions Career Programs |
| SOP S09 | Recruitment Actions - Delegated Examining Units (DEU) |
| SOP S10 | Recruitment Actions - Objection to a Veteran Preference Eligible |
| SOP S11 | Recruitment Actions - Status Candidates (Open Continuous Announcements) |
| SOP S12 | Reduction in Force Procedures |
| SOP S13 | Selection for Overseas Assignment |
| SOP S14 | Terminating/Extending Not To Exceed (NTE) Actions (Excluding System Generated Actions, e.g., Termination of Detail, Expiration of Time-Limited Appointments) |
| SOP S15 | Transfer of Function |
| SOP S16 | Waiver of 180 Day Restriction - Retired Military |
| Labor/Management-Employee Relations | |
| SOP# | SOP Title |
| SOP M01 | Honorary Awards |
| SOP M03 | Monetary and Time Off Awards |
| SOP M04 | Within Grade Increase Denial |
| SOP M05 | Disciplinary/Adverse Action Administration |
| SOP M06 | Grievances (Non-CPOC-Related) |
| SOP M07 | Grievances Against CPOC Actions |
| SOP M08 | Performance Appraisals (No Accompanying Award) |
| SOP M09 | Merit Systems Protection Board and Arbitration Proceedings |
| SOP M10 | Performance-Based Actions |
|
Negotiating Changes to Bargaining Unit Employees' Conditions of Employment (Local Application) | |
| SOP M12 | Negotiating Changes to Bargaining Unit Employees' Conditions of Employment Which Impact CPOC Operations (Regional Application) |
| SOP M13 | Negotiating Changes to Bargaining Unit Employees' Conditions of Employment Which Impact CPOC Operations (Army-Wide Application) |
| Human Resource Development | |
| SOP# | SOP Title |
| SOP H01 | Training Needs Survey |
| SOP H02 | Develop Annual Training Plans |
| SOP H03 | Regional Training Process |
| SOP H04 | Individual/On-Site Training Request Process |
| SOP H05 | Army Training Requirements & Resource System (ATRRS) |
| SOP H06 | Competitive Professional Development Programs |
| SOP H07 | Competitive ACTEDS and DoD Funded Leader Development Programs |
| Demonstration Projects | |
| SOP# | SOP Title |
| - Not yet available - | |
Send Feedback & Comments via Email
to: bpmaps@(email address expired)
To the DRAFT SOPs Index
To the BPM Index