Inclusion Criteria:

• Patients, family members, clinicians attending ICU family conferences, and nurses evaluating the quality of care.
• All ICU patients are eligible if they meet the age criteria, have been in the ICU for at least 12 hours, have acute respiratory failure requiring mechanical ventilation at the time of enrollment, and have an APACHE II score or SOFA score that predicts a 50% or greater risk of mortality.
• Eligible family members and/or friends may include any of the following: legal guardians, durable power of attorney for healthcare, spouses, adult children, parents, siblings, domestic partners, other relatives, and friends; if they meet the age criteria, and understand English well enough to complete informed consent and study materials.
• Eligible clinicians include those who are present during a family conference and may include physicians, nurses, nurse practitioners, physician assistants, social workers, respiratory therapists, and clergy.
• All critical care nurses are eligible to participate in the evaluation if they have provided care to a patient on or before the shift in which he or she died or was discharged from the ICU.

Exclusion Criteria:

• Legal or risk management concerns (as determined by the attending physician or via hospital record designation);
• Psychological illness or morbidity; and
• Physical or mental limitations preventing ability to complete questionnaires.
• Patients will be excluded if they do not have at least one family member who is eligible and willing to participate in the study.
• A patient who is readmitted to the ICU, if the patient was enrolled and discharged previously, will not be eligible.
• Post-operative patients who have been admitted to the ICU after a scheduled surgery without complications will be excluded. These patients may meet other eligibility criteria (ventilation, APACHE scores, etc.) within the first 12 to 48 hours of admission, but will usually improve quite rapidly after that period.