Award Fee Determinations

This graphic focuses on Award Fee Determinations

The Award Fee Determination Plan needs to be updated in some key areas, including a clarification of criteria used to assess SRA’s performance under the ISC. In addition, DIT would benefit by appointing a Secretariat to maintain the Award Fee Determination Plan and related documentation.

DIT, in coordination with FEDSIM, established and periodically revised Service Level Agreements (SLA)* to assess SRA’s performance on the ISC and support award fee evaluations. Such actions are positive. However, according to some Technical Monitors and Subject Matter Experts,additional revisions to certain SLAs were needed to achieve more optimal contractor performance outcomes.

ISC Technical Monitors report regularly to the Award Fee Evaluation Board regarding the performance of SRA and its subcontractors. However, each Technical Monitor votes on award fee evaluations on a rotationalbasis (or once every 2 years). DIT can create a stronger link between technical assessments of SRA’s performance and award fee decisions by having each Technical Monitor vote on each award fee evaluation.

^* An SLA is a written contract between a provider of a service and the customer of that service to establish measurable targets of performance with the objective of achieving a common understanding of the level of service required.

Read the following text for a description of the ISC governance structure.

The first level of governance is made up of three parts, the Award Fee Evaluation Board, FEDSIM, and SRA. The Millennia Contract for the ISC is between FEDSIM and SRA. FEDSIM also provides input to the Award Fee Evaluation Board.

FEDSIM has an interagency agreement with the FDIC, while SRA provides IT services and reports to the FDIC.

The second level of governance and all following levels are within the FDIC. The second level consists of the ISC Oversight Committee.

The third level of governance consists of ISC Program Management (Program Manager and supporting Subject Matter Experts), DIT’s Procurement Management Board, and the Division of Administration Acquisition Services Branch (ASB). The ISC Oversight Committee (from the second level of governance), ISC Program Management and ASB all provide input to the Award Fee Evaluation Board (in the first level of governance). ISC Program Management and ASB also participate in the ISC Oversight Committee.

The fourth and final level of governance consists of four groups that provide input to ISC Program Management (in the third level of governance). The four groups are Operations, Security, Engineering, and Asset Management and Procurement. Each group has a technical monitor and supporting subject matter experts.