Applicant Information Bulletin: Method of Payment

The HHS disburses each monthly payment through an electronic funds transfer to the participant's checking or savings account identified on the banking information submitted through BCRSIS by the applicant. The first direct deposit is made approximately 30 days after the effective date of the contract. Participants are required to use the NELRP payments (the amounts received by the participant after Federal tax withholding) to pay the lenders or holders of their qualifying nursing education loans, as indicated on a Payment Authorization Worksheet that will be provided to participants with their award notice. Periodically, the NELRP will contact a participant’s lenders or holders to verify that payments have been made. Please note that, unlike some other Federal programs, the NELRP does not provide any tax assistance payments.

Participants must immediately notify the Division of Scholar and Clinician Support (DSCS) in writing of any changes in mailing address, email address, name, or financial institution (bank) information to ensure an uninterrupted flow of loan repayment funds. In the case of a name change, please provide legal documentation, such as a copy of a marriage certificate. Participants should send their request to Division of Scholar and Clinician Support, Room 8-15, 5600 Fishers Lane, Rockville, MD 20857.

If for any reason a participant does not receive a scheduled payment, the participant should call the NELRP as soon as possible at 1-800- 221-9393 or email callcenter@hrsa.gov.  Please be advised that if the NELRP has any questions concerning a participant’s eligibility for continuing payments, the NELRP will delay payments pending clarification of the participant’s eligibility status.

NOTE: Under the Treasury Offset Program, the Department of the Treasury is authorized to offset NELRP payments for delinquent Federal and State debts and delinquent court-ordered child support payments. In keeping with the President’s Executive Orders concerning compliance with child support orders, the NELRP stresses the importance of honoring any child support obligations the participant may have.

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