Chapter 7 - Case Management

In the CCTS, each client was able to meet individually with a group counselor, who would handle any emergency situations and act as a case manager. These case management meetings occurred on an as needed basis, up to three times during the study program. Certain limitations were placed on the amount of case management that could be provided in the ongoing study because of the research protocol. However, in a purely clinical program, the ability to provide case management for those clients who need it is very important and may mean the difference between a client dropping out of treatment or continuing to participate in treatment. Often group treatment is provided in a setting in which it is the primary intervention, so clients do not have access to an individual therapist or counselor. In this type of program, it is especially helpful for the group counselor to be available to provide occasional case management for those clients who need it. Many clients in recovery have unmet dependency needs, and clients may need help gaining access to additional concrete services. Periodically, crises may occur in any of these situations. Therefore, it is a good idea if the group counselor can offer a little extra support, as needed.

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