Senator Kent Conrad | North Dakota
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Thank you for visiting my Senate Web site. One of the most important parts of my job as Senator is to help provide services and information to my constituents in North Dakota.

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Kent Conrad

Constituent Services

Social Security Casework FAQ

Jump to Helpful Social Security Websites
Jump to Helpful Social Security Phone Numbers

Social Security in General

Is there any place I can get a pretty good outline of Social Security, its various programs, and the rules involved?

Is there a fast way to figure out whether I qualify for a particular Social Security benefit?

Social Security Disability

Ive applied for disability and been turned down. They say I can work, but I cant. What can I do?

It seems like it is really hard to qualify as “disabled.” Why is that?

How is Supplemental Security Income (SSI) different from Social Security Disability Insurance (SSDI)?

How do I know if I correctly applied for SSI or SSDI, or perhaps made a mistake and applied for the wrong program?

I was turned down for disability years ago but I still havent been able to work. Is there anything I can do?

Do I need an attorney or other representative and, if I do, how am I supposed to afford one if I cant work?

My neighbor is on Social Security Disability, but I know he carries on his own regular business on the side and makes a lot of money. What can I do about this cheating?

Why is it taking so long to get disability?

Can anything be done to speed up action on the case?

What can I do in the meantime to survive, since I can't work?

I know I could work if only I had a bit more training in a less physically demanding job. Is there anything I can do to get additional training?

I'm getting tired of being turned down for disability and I'm thinking of just giving up.

Social Security in General

Is there any place I can get a pretty good outline of Social Security, its various programs, and the rules involved?

One of the best resources is the Social Security Handbook, which you can find online.

Is there a fast way to figure out whether I qualify for a particular Social Security benefit?

The Benefit Eligibility Screen Tool tests for eligibility for: Medicare, Social Security Disability, Social Security Retirement, Social Security Survivors, Special Veterans, and Supplemental Security Income. You can check your eligibility online in five or ten minutes for all of these programs.

Social Security Disability

I've applied for disability and been turned down. They say I can work, but I can't. What can I do?

You can request a reconsideration of your case. Initial reviews of Social Security Disability Insurance and Supplemental Security Income applications are done by the North Dakota Department of Human Services Disability Determinations Unit. Your request for reconsideration will be reviewed by the same agency, but by a different person. If you are turned down again on reconsideration, you have the right to appeal your case and request a hearing by an Administrative Law Judge (ALJ) who works for the Office of Hearings and Appeals in the Social Security Administration. This informal hearing allows you to explain your disability in person to the ALJ, who will decide whether you meet Social Securitys definition of disabled.

It seems like it is really hard to qualify as “disabled.” Why is that?

You are only entitled to Social Security Disability benefits if you meet the lawls complicated definition. Generally you must have a condition that prevents you from engaging in any substantial income-earning employment for a period of at least a year or a condition that prevents you from engaging in any substantial income-earning employment and will result in your death. Sometimes it is not clear whether a temporarily disabling condition will be disabling for a full year. Sometimes claimants might be able to do some type of substantial income-earning work, even if they cant do their usual job. It may sometimes be unclear whether a certain medical condition makes a person unable to work or simply hindered in working. It is only when a claimant meets all the requirements that are established by law that the Social Security Administration can make disability payments.

How is Supplemental Security Income (SSI) different from Social Security Disability Insurance (SSDI)?

Social Security Disability Insurance (SSDI) is a program that is funded by your payroll taxes; it works like a kind of disability insurance program. If you have paid payroll taxes for the required numbers of quarters, you will have insured status and you will be entitled to coverage under the program if you meet the legal definition of disability. SSI is a program that does not require insured status but you must still be disabled to qualify. SSI benefits are more limited than SSDI benefits, normally, and they are not payable if an applicant has other household income beyond a threshold amount.

How do I know if I correctly applied for SSI or SSDI, or perhaps made a mistake and applied for the wrong program?

Ordinarily, if there is any question whether a claimant is eligible for one of the programs, the Social Security office assisting with the application will see that the application is made to both programs.

I was turned down for disability years ago but I still havent been able to work. Is there anything I can do?

Even if you are past your appeal period from you earlier denial, you can reapply. In many cases a condition that was not found to be disabling at first might have grown worse over time and might be considered disabling now. Added medical complications can make it more difficult for a person to work. Your re-application will probably not entitle you to back payments to the date you first felt you could not work, but it might get you covered. The longer you wait to reapply without a history of work, however, the closer you come to losing your insured status.

Do I need an attorney or other representative and, if I do, how am I supposed to afford one if I cant work?

You do not need to have an attorney. However, an attorney may be able to help your case considerably. An attorney may be able to help you get additional medical evidence to support your case. He or she may be able to coordinate vocational experts to present evidence on your ability or inability to do certain types of work. He or she can probably present a more convincing legal argument as to why you should be found disabled. Many attorneys take cases on a contingency basis, meaning they take a percentage of back payments that become available to you if you win your case. All attorney fees are subject to approval by the Social Security Administration to minimize situations where claimants might be overcharged for services. Social Security also allows designated representatives to appear for a claimant even if they are not licensed as attorneys. You may get help finding an attorney online through the State Bar Association of North Dakota or by calling 1-800-932-8880. You may also seek help through Legal Services of North Dakota.

My neighbor is on Social Security Disability, but I know he carries on his own regular business on the side and makes a lot of money. What can I do about this cheating?

It may be cheating or it may not be. Disability recipients are allowed to earn a limited amount each month without losing their eligibility for disability. In some cases, people with disabilities recover and become able to work. Social Security encourages this by giving people a trial work period that allows them to see if they are able to handle regular employment. Your working neighbor may be in a trial work period or may be earning money within the amount legally allowed by Social Security law. There are also instances of Social Security fraud, however. Fraud and abuse in the Social Security program can be reported to the Social Security Administrations Office of Inspector General at 1-800-269-0271. When you call, the Inspector Generals staff will want to get solid facts from you that show fraud and abuse.

Why is it taking so long to get disability?

Several factors can come into play. First of all, Social Security Disability has a five-month waiting period by law. Even if there is no question that you are disabled, no benefits are payable for the first five months after you become disabled. Also, there is a backlog in applications at each of the levels at which they are reviewed and decided. On top of the backlog, disability cases are often complex and require lengthy review. This can make consideration of other peoples applications (the backlog), as well as your own, take a lot of time. Finally, medical reports can take a long time to be obtained from your doctor or hospital and they can take a long time to be reviewed by a reviewing doctor. Often a disability case is delayed because the reviewing agency is waiting for additional medical evidence to come from the claimants physician. The higher up on the administrative decision ladder a case goes, the longer it may take for a decision. Cases sent to the Appeals Council can take much longer than a year. My office can check on the status of a Social Security case that has taken longer than reasonably necessary.

Can anything be done to speed up action on the case?

Sometimes action can be expedited if there is a showing that a foreclosure on a home or an eviction or a similar difficulty is imminent. You should contact my office with that information and any documentation that will show the problem.

What can I do in the meantime to survive, since I cant work?

Thats often the critical problem for disability applicants who feel they cannot work, even if Social Security thinks they can. Many other public assistance benefits distributed by the North Dakota Department of Human Services require a finding of disability before they become available to some applicants. Some of these benefits, like food stamps, may be available before a finding of disability. You can contact your county social service center to ask about and apply for public assistance benefits. Charitable organizations and churches may be able to offer assistance in some cases, too.

I know I could work if only I had a bit more training in a less physically demanding job. Is there anything I can do to get additional training?

You should contact your local Disability Services Division office to see if it can offer you services to provide the training you are seeking. Additionally, there may be student financial aid available to you if you decide to pursue a course of higher education on your own. Contact the financial aid office at the educational institution you want to attend. Job Service North Dakota may be helpful with training in some cases, too.

I'm getting tired of being turned down for disability and I'm thinking of just giving up.

Dont give up! Even if you are entitled to disability, you can still be turned down in the initial review process. It is a complex process and it doesn't work properly unless you follow it through. Statistically, more than half of claimants who appeal their case to a hearing before an Administrative Law Judge receive benefits. Each one of these cases represents a situation in which the claimant was turned down twice before benefits were allowed. If you can't work, at least continue your case to the ALJ hearing level. If you lose there, there are stages of appeal beyond that. There have been efforts to consider reform of the disability application process in recent years and efforts to make improvements in the system will continue. In the meantime, it is important to work within the system that is in place.


Helpful Social Security Websites

Social Security Websites:
Social Security Homepage
New or Replacement Cards
Apply for Disability Benefits Online
Apply for Retirement Benefits Online
Calculate your Benefits
Find your Local Social Security Office
Download Social Security Forms
Online answers to your Social Security Questions

Other Social Security Related Links:
SSA Employee Impersonation Scams
Centers for Medicare and Medicaid Services
Congressional Budget Offices Primer on Social Security
Congressional Budget Office Publications on Social Security and Pensions
Disability Benefits for Children with Disabilities
Disability Information
Federal Citizen Information Center, Senior Benefits Information
FirstGov for Seniors Home Page
Presidents Commission to Strengthen Social Security
Social Security Advisory Board
Social Security and Medicare Trustee Reports

Tax rules for Social Security income (.pdf format)

National Toll-Free Number
TTY (7 a.m. to 7 p.m.)
1-800-772-1213
1-800-325-0778
Social Security office numbers in North Dakota:
Bismarck
Local TTY calls
701-250-4200
701-250-4620
Devils Lake
701-662-6290
Dickinson
701-225-9178
Fargo
Local TTY calls
701-239-5607
701-239-5020
Grand Forks
701-772-5518
Jamestown
701-252-6024
Minot
701-852-0604
Williston
701-572-0682
Office of Hearings and Appeals in Fargo
701-239-5311

Medicare Claims Information

1-800-247-2267