HUD handles complaints in several categories:
Housing discrimination: Federal
law prohibits housing discrimination based on your race, color,
national origin, religion, sex, family status, or disability. If
you have been trying to buy or rent a home or apartment and you
believe your rights have been violated, you can file a fair housing
complaint.
Bad landlords in federal housing:
Hundreds of landlords have been fined and/or debarred from doing
business with the federal government as a result of failing to provide
safe and decent housing for the poor, while enriching themselves
on taxpayer-funded subsidies. Find out how to report a bad landlord.
Manufactured housing:
If you have a problem with your manufactured home, learn how to
solve the problem.
Land sales: The Interstate Land
Sales Full Disclosure Act protects consumers from fraud and abuse
when buying or leasing land from developers. If you believe your
rights have been violated, you can file a complaint by writing to
HUD.
Deceptive contractors: HUD
insures loans to help people renovate and repair their homes through
a program called Title 1. If you have problems with a contractor
who is performing work for you under this program, find out how
to report it to HUD.
Fraud, waste, and abuse: If
you are aware of fraud, waste, and abuse in HUD programs and operations,
report it to HUD's Inspector General Hotline!
Customer Service:
HUD strives to provide excellent customer service. Had a great experience
with HUD? Didn't get the service that you expected from HUD? We
want to know.
Problems with
HUD's web site: We do our best to keep HUD's web site current
and accurate for you. If you find something wrong on HUD's web site
- bad links, information that you believe is wrong or outdated -
we want to know. Please contact us!
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