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I Do Not Give Medical Advice; I Dispense Quality Health Information

In the day-to-day work of the reference librarian, the health reference interview presents one of the most challenging scenarios. What determines a successful outcome, both for the library user and the librarian? Is the experience better, worse, or simply different for public librarians as compared with hospital or medical librarians? This session presents the differences between regular reference and health reference, with a focus on strategies for providing excellent consumer health reference services in both medical and public library settings. This webinar is the archived version of a live, interactive session from the "Health e-Shows" series, a consumer health information series developed by Kelli Ham, NN/LM PSR Consumer Health Coordinator, in collaboration with Infopeople. Materials include the archived webinar, an audio podcast file, and the PowerPoint slides used for the presentation.

Keywords

consumer health, health reference, reference interview, health information, reference services, webinar, webcast, podcast

Languages

English

Contents

MEDLINEplus

Consumer Health

Internet/World Wide Web

Formats

Webcast

Distance Learning Class

Presentations

Audiences

Information Professionals

Health Professionals

Contacts

Ham, Kelli : Author

Publication Date:

June 19, 2008

This record was added on September 22, 2008 and last modified on September 23, 2008.