[NIFL-HEALTH:4024] RE: QUESTIONS THAT REVEAL LITERACY

From: Lisa Schmalzried (ccread@alltel.net)
Date: Tue Jun 24 2003 - 14:43:44 EDT


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From: Lisa Schmalzried <ccread@alltel.net>
To: Multiple recipients of list <nifl-health@literacy.nifl.gov>
Subject: [NIFL-HEALTH:4024] RE: QUESTIONS THAT REVEAL LITERACY
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To elaborate a little bit, this doctor's office does everything orally.
They ask the patients questions and as the patient answers the office person
inputs it into the computer.  They used to ask patients to fill out forms,
but no longer do so.  Thank you to everyone responding to my question.  I
appreciate the tips I'm getting.  Lisa

Linda Flores wrote:

> Lisa,
>
> In my experience patients usually let you know
> what their literacy skills are.  However,
> one good question could be to ask them to read/
> fill out paperwork and if they will need help from someone
> when doing so.
>
> Linda G. Flores
> Assistant Regional Coordinator
>
> Women's Health Network/
> VNA Care Network
> 888-663-3688 X-4723
> 781-455-6661
> lflores@vnacarenetwork.org
>
> -----Original Message-----
> From: Lisa Schmalzried [mailto:ccread@alltel.net]
> Sent: Tuesday, June 24, 2003 10:02 AM
> To: Multiple recipients of list
> Subject: [NIFL-HEALTH:4021] QUESTIONS THAT REVEAL LITERACY
>
> Hello,
>
> I am the director of a literacy council in Meadville PA, and am working
> with a physician's group to
> come up with a list of questions that could be asked at patient intake
> that would reveal their
> literacy needs.  I was wondering if anyone has done this already with
> success and if you'd be willing
> to share.  WE are engaging a local pharmacist also to help with
> simplifiying medicine labels.
>
> My thoughts are that with a good rapport, adults having literacy needs
> would indicate that when
> asked.  Others might respond that they have no trouble with literacy and
> you won't find out until
> much later.  Thanks for your help in this.  If I didn't explain it
> properly, I'll try again.
>
> Lisa Schmalzried
> ************************************************************************
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