• Service Continuity Planning. An emergency can be as wide-scale as a hurricane or as local as a burst pipe in the book stacks. Do you know how to ensure the continuation of your primary services and access to your primary resources in the event of an emergency at your library? Learn (and share) strategies during this class. Javier Crespo and Penny Glassman we will present a simple, relatively quick, approach to creating a service continuity plan based on the work done by Dan Wilson is Associate Director for Collection Management and Access Services at University of Virginia Claude Moore Health Sciences Library.

  • This course examines business processeses that may be brought into the library and includes Project Management, Time, Money, Resources and Change Management.