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Our primary mission is to collect debts resulting from an individual's participation in the Department of Veterans Affairs (VA) education, pension or disability compensation programs in the most efficient and cost effective means possible while maintaining compassionate, high quality service to veterans and their families. As a trusted resource, we consult with veterans and their families in the management and liquidation of their benefit debts.
We also provide debt collection and other administrative services to federal agencies. If you are interested in our services, refer to Doing Business With Us for more information and contact us today.
YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THE FOLLOWING:
Privacy Act Information: Information, including your VA claim number or Social Security Number, furnished on checks, cashier's checks (bank drafts) and money orders made in payment of a debt is used to associate a payment with an accounts receivable record so we may properly credit the account. Disclosure is voluntary. However, without disclosure, we may require payment by some other methods. Personally identifiable information is protected from unauthorized disclosure by 38 U.S.C. 5701. The information may be disclosed outside the Department of Veterans Affairs (VA) only when authorized by the Privacy Act of 1974, as amended. The routine uses for which VA may disclose the information can be found in VA systems of records, including 58VA21/22/28, Compensation, Pension, Education and Rehabilitation Records-VA, and 88VA244, Accounts Receivable Records-VA. VA systems of records and alterations to the systems are published in the Federal Register and can be reviewed at http://www.rms.oit.va.gov/sor_records.asp. Any information provided by you, including your Social Security Number, may be used in computer matching programs conducted in connection with any proceeding for the collection of an amount owed by virtue of participation in any benefit program administered by VA.
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