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The Federal Trade Commission provides consumer information on a variety of topics. On their
Consumer & Business Publications section of their website you'll find
publications with advice on scams and how to avoid them, identity theft, credit information, investments, e-commerce and the internet.
Below are just a few of the publications available at www.ftc.gov/ftc/consumer.htm.
Credit Management
Building a Better Credit Record
Explains how consumer reporting agencies work and your rights under the Fair
Credit Reporting Act. Explains how you can legally improve your credit
report. Offers tips on dealing with debt. Cautions about credit-related
scams and how to avoid them. Lists additional resources.
Credit and Your Consumer Rights
Brief explanation of your consumer rights under the Fair Credit Reporting
Act, the Equal Credit Opportunity Act, the Fair Credit Billing Act, the
Electronic Fund Transfer Act, and the Fair Debt Collection Practices Act.
Includes tips for solving credit problems.
Fiscal Fitness: Choosing a Credit Counselor
Explains how debt repayment plans work. Explains the difference between
secured and unsecured debt. Provides a list of questions to ask when
choosing a credit counseling agency.
Knee Deep in Debt
Explains debt management options: realistic budgeting, credit counseling
from a reputable organization, debt consolidation, or bankruptcy.
Fraud
Identity Crisis: What to Do If Your Identity is Stolen
Explains what actions to take and who to contact if someone has assumed your
identity.
For More Information
To order publications, contact: Consumer Response Center, Federal Trade
Commission, 600 Pennsylvania Ave, NW, Washington, DC 20580; or call
toll-free 1-877-FTC-HELP (382-4357), TDD: 202-326-2502. You also may access
FTC publications at www.ftc.gov on the Web.
You can file a complaint with the FTC by contacting the Consumer Response
Center by phone: 1-877-FTC-HELP (382-4357), TDD: 202-326-2502, by mail: 600
Pennsylvania Ave, NW, Washington, DC 20580, or by e-mail: use the complaint
form at www.ftc.gov . Although the Commission cannot resolve individual
problems for consumers, it can act against a company if it sees a pattern of
possible law violations.
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