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State & Local Resources By Topic

Reports, checklists, guides, tools and other resources produced by state and local agencies and organizations that will help One-Stops include people with disabilities in their web of services.

Disability Program Navigator Grants
Archive of Previously Funded Work Incentive Grants

Disability Program Navigator Grants

Reports, checklists, guides, tools and other resources produced by state and local agencies and organizations working with Disability Program Navigator Grantees that help One-Stops include people with disabilities in their web of services. The US Department of Labor, Employment & Training Administration, with input from SSA is funding the Disability Program Navigator Initiative in 45 states, the District of Columbia, and Puerto Rico where SSA implemented employment support initiatives.

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Access and Accommodation Back to TopBack to Top

  • Assistive Technology Arizona
    Educational website for and about assistive technology (AT) in Arizona, developed in partnership with the Arizona Disability Program Navigator (DPN) Program, Arizona Center for the Blind and Visually Impaired (ACBVI), Northern Arizona University, Easter Seals Arizona, and the Foundation for Blind Children. Trainings are geared toward One-Stop Center staff, Vocational Rehabilitation staff, and other workforce development professionals. The public is also invited to attend. Training topics include introduction to AT and AT services, disability etiquette, accommodations, and how to access resources available through the local One-Stop Service Centers. The AT Trainer at ACBVI works closely with DPNs in scheduling and coordinating trainings in the Centers.
  • http://www.ilwig.net/resources/
    Comprehensive resources website including Workplace Accommodations and information on Assistive Technology equipment.
  • http://www.workforceaccess.org/
    Colorado's disability website for Project Train, a WIG II project.
  • Informational Flyer on Disclosure of Disability
    Flyer displayed in the Sacramento, California Career Centers informing Career Center customers of their rights to choose whether or not to disclose a disability. Flyer also informs Career Center customers that there are benefits, accommodations, and other assistance available in the Career Centers for customers with disabilities.
  • Monitoring Guide for Site visits to One-Stops
    To ascertain the level of service for those with disabilities, this rating instrument focuses on the One-Stop staff, partners, intake procedures, outreach, and physical access.
  • Universally Accessible Work Station
    Descriptive chart of the Universally Accessible Workstation that is present in all comprehensive One-Stop Centers in Alabama. The chart includes the product names of the assistive technology (AT) installed on the work stations, descriptions and photos of each AT installed, and the type of user who would benefit from each AT.
  • Workplace Technologies for People with Disabilities
    Employment focused guide on how employers and service providers can utilize assistive technology to make workplaces and service centers accessible to people with disabilties. Contains illustrations of many different types of assistive technologies including descriptive text on the use of these technologies.

Assessment Tools Back to TopBack to Top

  • Disabilities Screening Checklist for One-Stop Center Staff (Word)
    Screening checklist (Word document) to assist One-Stop Center staff in determining whether a customer has a disability and might be appropriate for consultation with or referral to the Disability Program Navigator. It is also shared with other community service agencies that have customers who may have disabilities and may also benefit from One-Stop Center services (Capital Area Workforce Investment Board).
  • Learning Disability Screening Program Data Collection
    Data collection instrument used to monitor the progress of The Workplace Inc., customers with disabilities.
  • Learning Disability Screening Tool
    Voluntary screening tool for assessing whether a One-Stop customer is likely to have a learning disability and may qualify for additional One-Stop services (Capital Area Workforce Investment Board).

Employer Resources Back to TopBack to Top


Marketing and Outreach Back to TopBack to Top

  • Disability Program Navigator Brochure
    Marketing brochure about the employment services and support provided by the Disability Program Navigator (Sterns-Benton Employment & Training Council).
  • Employer Focused Brochure
    Marketing brochure targeted to employers outlining the benefits of hiring qualified job candidates with disabilities (Sterns-Benton Employment & Training Council).
  • Iowa Employment & Disability
    Iowa Workforce Development state page providing information and resources designed to facilitate the matching of Iowans with disabilities and employers. Website includes information and links to Iowa’s Disability Program Navigators.
  • Navigating the Resource to Return to Work Brochure
    Brochure illustrating the programs and services, including the Disability Program Navigator available to Tompkins Workforce Center customers with disabilities.
  • Shenandoah Valley Tax Assistance Locations Flyer
    Flyer providing tax assistance locations for Shenandoah Valley as part of a partnership between the Virginia Disability Program Navigator Initiative and the IRS to provide taxpayers with disabilities free tax assistance, information on tax credits, deductions, and financial planning resources.
  • Willing and Able: A Job Hunting Guide for Idahoans with Disabilities
    Online guide developed by the Idaho Department of Labor to assist workers with disabilities and help employers seeking new talent put these individuals’ underutilized skills to work. It can also serve as a reference for people who work with people who have disabilities.

    The guide can also be downloaded from the Idaho Department of Labor’s web site at labor.idaho.gov. Choose "Publications" and then click on "Employment Services."

Program Coordination Back to TopBack to Top

  • Employer Service Network Member Agreement
    Formal agreement between the members of the Rhode Island One-Stop System's Employer Service Network, a formal affiliation of workforce and economic development entities and professionals. Agreement describes Network services to assist employers in hiring, retaining, and providing reasonable accommodations to people with disabilities.
  • Iowa Disability Program Navigator (DPN) Program sustainability document
    Iowa Disability Program Navigator (DPN) Program sustainability document for State Partners outlining possible scenarios under which the DPN Program could continue to provide services.
  • Memorandum of Agreement
    Memorandum of Agreement between Iowa One-Stop partners to increase employment outcomes for Iowans with disabilities through state and local collaboration. The Agreement was developed by a task force of agency representatives. The Agreement emphasizes flexibility and encourages local offices to share customers, resources, and information to serve the whole community.
  • Power Point Presentation by the Jacksonville Disability Program Navigator Program [PPT Format]
    Power Point Presentation by the Jacksonville Disability Program Navigator Program on the Real Sense Prosperity Campaign; a collaborative effort between the Jacksonville DPN program and local agencies, non-profits, and businesses to secure unclaimed Earned Income Tax Credit dollars to qualifying wage earners, including those with disabilities. The Real Sense Campaign also provides financial literacy training to help recipients use this money towards the purchase of a home, education, or starting a small business.
  • Power Point Presentation by the Jacksonville Disability Program Navigator Program [RTF Format]
    Power Point Presentation by the Jacksonville Disability Program Navigator Program on the Real Sense Prosperity Campaign; a collaborative effort between the Jacksonville DPN program and local agencies, non-profits, and businesses to secure unclaimed Earned Income Tax Credit dollars to qualifying wage earners, including those with disabilities. The Real Sense Campaign also provides financial literacy training to help recipients use this money towards the purchase of a home, education, or starting a small business.

Staff Resources and Capacity Building Back to TopBack to Top

  • Beaufort Disability Program Navigator Newsletter
    Monthly newsletter published by the Beaufort Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
  • California EmployAbility Newsletter (Spring 2008)
    Newsletter published by the California Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff as well as other One-Stop Center system partners.
  • Columbia Disability Program Navigator Newsletter
    Monthly newsletter published by the Columbia Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
  • Desktop Guide for Job Seekers with Disabilities
    Destktop guide for One Stop and Partner Agency staff for use in assisting customers with disabilities in identifying commonly used resources in the community.
  • Disability Program Navigator Mentoring Guidebook
    This Guidebook is designed to describe New York’s DPN Mentoring Initiative, facilitate networking among Navigators, and provide resources to build DPN capacity. The Guidebook is a living document that will be revised periodically to update DPN contact information, identify new resources to assist navigators, and incorporate input from the Navigators.
  • E-Learning Modules
    On-line instruction developed by Alabama’s MAPS WIG Project for the Alabama Career Center staff that contains a spectrum of learning modules for Career Center staff to be better prepared to serve customers with disabilities. The curriculum is comprised of 14 Modules that contain a variety of downloadable materials and cover areas that include disability etiquette, the ADA, emergency preparedness, disclosure of disability to employers, and information on specific types of disabilities.
  • Florence Program Navigator Newsletter
    May issue of Monthly newsletter published by the Florence Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
  • Florence Program Navigator Newsletter
    Monthly newsletter published by the Florence Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
  • G.L.O.W. Workforce Development Quarterly E-mail Newsletter
    Newsletter published by the New York Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff as well as other One-Stop Center system partners.
  • Greenville Program Navigator Newsletter (August 2007)
    Monthly newsletter published by the Greenville Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
  • Greenville Program Navigator Newsletter (March 2007)
    Monthly newsletter published by the Greenville Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
  • Housing and Urban Development (HUD) Curriculum for 6 hour Training Module
    This module explores a variety of services as well as employment and training programs available to those living in supportive housing.
  • Mapping Access to Program Services (MAPS)
    This web site is designed to provide Alabama Career Center customers with disabilities and staff serving them with resources to maximize a customer's success in locating any and all services needed by them to become successfully employed. One-Stop Career Center staff can use this site to locate a community service that can support or assist their customers. Users can search by service, city/county or by disability to locate service resources.
  • Needs and Opportunities Assessment
    Assessment to assist Disability Program Navigator teams to identify both the needs of WorkSource staff and partners to effectively serve customers with disabilities, and the opportunities out in the community for outreach and partnering. Measurable activities and goals are established upon completion of the Assessment to determine those areas and activities that each local team will focus on.
  • New York News From the Navigator
    Newsletter published by the New York Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff as well as other One-Stop Center system partners.
  • Power Point Presentation from Texas Disability Program Navigator [PPT Format]
    Power Point Presentation from Texas Disability Program Navigator outlining the myths, realities, and opportunities in hiring a person with a disability.
  • Power Point Presentation from Texas Disability Program Navigator [WORD Format]
    Power Point Presentation from Texas Disability Program Navigator outlining the myths, realities, and opportunities in hiring a person with a disability.
  • The Compass: Disability News You Can Use (August 2008)
    Monthly newsletter published by the Missouri Ozark Region Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
  • The Compass: Disability News You Can Use (February 2008)
    Monthly newsletter published by the Missouri Ozark Region Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
  • The Compass: Disability News You Can Use (July 2008)
    Monthly newsletter published by the Missouri Ozark Region Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
  • Virginia Disability Program Navigator Newsletter (December 2007)
    Monthly newsletter published by the Virginia Disability Program Navigator project. The newsletter is distributed to Virginia Workforce Network staff and to Workforce Network partners. To view in larger print when opened on screen go to View, click on Zoom and increase the percentage (size) of the print.
  • Virginia Disability Program Navigator Newsletter (June 2008)
    Monthly newsletter published by the Virginia Disability Program Navigator project. The newsletter is distributed to Virginia Workforce Network staff and to Workforce Network partners. This issue focuses on computer training from new learners to basics. To view in larger print when opened on screen go to View, click on Zoom and increase the percentage (size) of the print.
  • Virginia Disability Program Navigator Newsletter (May 2008)
    Monthly newsletter published by the Virginia Disability Program Navigator project. The newsletter is distributed to Virginia Workforce Network staff and to Workforce Network partners. This issue focuses on the collaborative effort between the IRS and the Virginia Disability Program Navigator to educate taxpayers with disabilities on available tax credits, deductions and free tax help. To view in larger print when opened on screen go to View, click on Zoom and increase the percentage (size) of the print.
  • Wisconsin Disability Program Navigator News (February 2008)
    Web-based newsletter published by the Wisconsin Disability Program Navigator project. Newsletter highlights Disability Program Navigator news and happenings as well as offering tools, information, and resources on navigating employment programs and services for people with disabilities.




Work Incentive Grants

Reports, checklists, guides, tools and other resources produced by state and local agencies and organizations that coordinated with Work Incentive Grantees to help One-Stops include people with disabilities in their web of services. The US Department of Labor administered 113 Work Incentive Grants within the workforce investment system from October 2000 through June 2006.

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Access and Accommodation Back to TopBack to Top

Non-Grantee Resource
  • Alternate Format Handbook, Goodwill Industries of Pittsburgh
    Handbook that describes how to prepare One-stop materials in alternate formats for individuals with visual or hearing disabilities, and includes resources for alternate format services such as braille transcription, sign language interpretation, real-time captioning and amplification (Goodwill Industries of Pittsburgh).
  • Assistive Technology Memo to Directors
    Memo outlining the findings from Alaska's assistive technology survey and proposing the purchase of equipment, software and training to ensure that all job centers are accessible to individuals with disabilities.
  • Assistive Technology Power Point Presentation
    Power Point Presentation to provide information on assistive technology and ways in which Assistive Technology provides people with disabilities with access to information, programs, and services of Alaska's Job Centers.
  • Assistive Technology Survey for Alaska Job Centers
    Report on how well individuals with disabilities can access services at Alaska's One-Stop Centers. Describes the state's accessibility standards, outlines the assistive technology survey administered to Alaska job centers, analyzes the results and makes specific recommendations for making each job center fully accessible by purchasing equipment and training staff.
  • Assuring Equal Access to Job Seekers with Disabilities in Kansas One-Stops
    Kansas policy and standards for assuring equal access to One-Stop centers for people with disabilities.
  • Career Center Accessible Computer Technology List
    A listing of the assistive technologies that have been installed in all Career Centers.
  • Checklist for Center Staff
    Accessibility checklist for One-Stop Center Staff to assure optimum service to people with disabilities.
  • Checklist for Regional Directors
    Survey for regional directors of multiple One-Stop Centers to use when assessing Centers to assure consistently high quality service at optimum levels for people with disabilities.
  • Complaint Resolution Handbook
    Complaint Resolution Handbook of the City of Los Angeles, for ensuring compliance by all City of Los Angeles One-Stop Centers/Lead Agencies, Satellites, and sub-contractors with the Complaint Resolution Procedures under Section 188 of the Workforce Investment Act.
  • Ethics and Confidentiality Power Point Presentation
    Overview of ethics principals and confidentiality issues in serving One-Stop customers with disabilities (Florida Disabilities Council).
  • Evaluation Guide
    Comprehensive Guide for team evaluation of how well individual One-Stop centers' facilities and communications ervices comply with accessibility requirements of people with disabilities.
  • Everyone Accessibiliyt Kit Help Guide (PowerPoint)
    Guide (PowerPoint slides) providing information on assistive technology, including assistive technology related definitions, pictures of assistive technology devices and instructions on how to use these devices (Capital Area Workforce Investment Board).
  • Everyone Accessibiliyt Kit Help Guide (Word)
    Guide (Word document) providing information on assistive technology, including assistive technology related definitions, pictures of assistive technology devices and instructions on how to use these devices (Capital Area Workforce Investment Board).
  • https://www.kansasjoblink.com/ada/disability/default.cfm?rand=826814
    Kansas' WIG II Homepage for Disability Resources.
Non-Grantee Resource
  • Mobile Resources Lab (PowerPoint Presentation)
    Power Point Presentation on the Mobile Lab that provides access to Cameron Works Workforce Center system services and programs to people with disabilities, and to people who are rural, low income, or have limited English proficiency (LEP). The mobile lab is equipped with a wheelchair ramp to assist people with mobility impairments.
  • Mobile Resources Lab (Word Format)
    Power Point Presentation on the Mobile Lab that provides access to Cameron Works Workforce Center system services and programs to people with disabilities, and to people who are rural, low income, or have limited English proficiency (LEP). The mobile lab is equipped with a wheelchair ramp to assist people with mobility impairments.
  • New Mexico One Stop Sample Questionnaire
    Questionnaire for officials making site visits to One-stops to determine if basic accessibility needs for all clients are being met.
  • New Mexico One-Stop Accessibility Sample Matrix
    Sample matrix to help One-Stop staff identify which electronic and information technology packages to use with clients with specific functional limitations.
  • One-Stop Assistive Technology Questionnaire
    Questionnaire to determine the quality and quantity of assistive technology that One-stops have available to help individuals with disabilities gain access to their programs and services.
  • Recommendations for Assistive Technology in Alaska Job Centers
    Table with specific assistive technology equipment and software recommendations for Alaska job centers, including cost.
  • Sample One-Stop Accessibility Evaluation Report
    Demonstration of multi-program team-led evaluation report, using the evaluation guide.
  • State of Alaska — Program Access Checklist
    Checklist to help One-stops see how well their existing facilities and communications services comply with accessibility requirements under the Americans with Disabilities Act.
Non-Grantee Resource
  • Universal Design Review and Planning Guide
    Outline for evaluating electronic and information technology accessibility at One-Stop Centers and taking steps to modify facilities and acquire equipment as needed.

Assessment Tools Back to TopBack to Top

  • Disability Assessment Questionnaire
    Questionnaire to assess a client's health status and evaluate the need for specialized services (Full Employment Council).
  • Washington State Learning Disabilities Project (PDF Format)
    Report by the Washington State Department of Social and Health Services summarizing the results of this Project and includes background, purpose findings of the Project. Report also includes information on learning disabilities, and identification criteria, and validation of the screening tool (PDF Format).
  • Washington State Learning Disabilities Project (Word Format)
    Report by the Washington State Department of Social and Health Services summarizing the results of this Project and includes background, purpose findings of the Project. Report also includes information on learning disabilities, and identification criteria, and validation of the screening tool (Word Format).
  • Washington State Learning Needs Screening Tool (PDF Format)
    This validated screening tool is a brief, oral interview developed by the Washington State Department of Social and Health Services to assist staff in assessing whether an individual has a learning disability or deficit (PDF Format).
  • Washington State Learning Needs Screening Tool (Word Format)
    This validated screening tool is a brief, oral interview developed by the Washington State Department of Social and Health Services to assist staff in assessing whether an individual has a learning disability or deficit (Word Format).

Customer Satisfaction Back to TopBack to Top


Employer Resources Back to TopBack to Top

  • Employer Toolkit
    Self assessment tool which is part of Wisconsin's Employer Disability Education effort

Marketing and Outreach Back to TopBack to Top

  • Consortium Stationary Fact Sheet
    Fact Sheet about training, employment, rehabilitation, and benefits counseling services provided by the agencies comprising the Southeast Tennessee Placement Consortium.
  • Customer Focused Brochure
    Marketing brochure about the employment services and support provided by the Columbus County JobLink Career Center (Cape Fear Workforce Development Board).
  • Customer Focused Postcard (back)
    Samples (back) of marketing postcard mailer about the employment services and support provided by Big Five Community Services Workforce Centers.
  • Customer Focused Postcard (front)
    Samples (front) of marketing postcard mailer about the employment services and support provided by Big Five Community Services Workforce Centers.
  • Customer Referral Form
    Referral form available to One-Stop customers who know a person with a disability who may benefit from One-Stop services (Florida Institute for Workforce Innovation)
  • Employer Focused Brochure
    Marketing brochure targeted to employers outlining the benefits of and transition services for employers who hire qualified job candidates with disabilities (Work Source Sonomish County, WA).
  • Mobile Resources Lab Brochure
    Marketing brochure about the services available from the Cameron Works Workforce Center mobile lab.
  • Mobile Resources Lab Brochure (In Spanish)
    Spanish language version of marketing brochure about the services available from the Cameron Works Workforce Center mobile lab.

Program Coordination Back to TopBack to Top


Staff Resources and Capacity Building Back to TopBack to Top