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Suggestions for Improving "Controlled Correspondence" to the Office of Generic Drugs.

The Office of Generic Drugs (OGD) is very willing to provide assistance to pharmaceutical firms and related industry regarding a variety of questions posed as "controlled documents." It is important to realize, however, that these questions must be answered by the same reviewers that are expected to review the abbreviated new drug applications (ANDAs). With the expectations from Congress, the Commissioner and the industry regarding timeliness of review, responses to the requests take much longer than OGD would like. As an aside, OGD expects to be able to make dissolution information available on the internet sometime soon. A common request is for dissolution information. When the information is freely available, there should be a decrease in requests.

OGD has some suggestions that might help everyone to get appropriate questions answered in a timely manner while still getting reviews done. If anyone has other thoughts, OGD is willing to listen.

  • Please do your homework before sending a control. Most of the time, it is obvious that the requestor has researched an issue prior to submitting a control. But this is not always the case. For example, instead of asking for the bioequivalence protocol for a product, research the issue, draft a protocol and send it in for comment. This helps everyone.
  • Please don’t submit multiple copies of the same questions to different people. If the duplicate is not recognized, time is wasted later trying to reconcile the requests or even wasted with duplicate reviews.
  • Submit requests for multiple products separately. Different reviewers or staff may be able to answer requests about one drug but not another. Also, some issues are more complex, requiring more time to answer, than others. This will delay the response to the entire request. It may increase the number of incoming documents, but the documents can be processed more efficiently if submitted separately.
  • Try to clearly mark submissions as controlled correspondence to differentiate them from a submission to an ANDA. All too frequently, a requestor calls to check on the status of a controlled document and it is discovered marked as "new correspondence" to the ANDA.
  • Be clear in the request and include all pertinent information. Some responses are not timely or not complete because the reviewer has to guess as to what is being asked and may not have enough information available to fully assess the issue.
  • OGD does want to help firms and contract research organizations but these groups must be reasonable in their expectations. If there are a number of products for which information is sought, we suggest that the request be prioritized in order to receive timely responses.
  • Be sure that the question to be asked is not more appropriately submitted to an ANDA. Some controlled requests are really review issues for applications and serve to bog down the system.

OGD wants to assist the industry through controlled correspondence but to be effective, the system should not be abused or overused.

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Date created: August 27, 2003

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