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Consumer News - Summer 2000 |
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FDIC Consumer News - Summer 2000
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For questions about consumer or civil rights laws, or complaints involving a specific institution: First attempt to resolve the matter with the institution. If you still need assistance, write to the institutions primary regulator listed on this page. Although the FDIC insures nearly all banks and savings associations in the United States, the FDIC may not be the primary regulator of a particular institution. | For questions about deposit insurance coverage: The FDIC offers protection to consumers by insuring deposits up to $100,000 at federally insured banks and savings associations. For more information, contact the FDICs Division of Compliance and Consumer Affairs listed below. The National Credit Union Administration insures deposits up to $100,000 at federally insured credit unions and can be contacted at the address below. |
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Federal
Deposit Insurance Corporation Supervises state-chartered banks that are not members of the Federal Reserve System. Insures deposits at banks and savings associations. FDIC 550 17th Street, NW Washington, DC 20429 Home Page: www.fdic.gov
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For
information about consumer protections, including deposit insurance:
FDIC Division of
Compliance 550 17th Street, NW Washington, DC 20429 Phone: (800) 250-9286 Fax: (202) 942-3040 E-mail: Customer Assistance Form
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For
questions, concerns or complaints about the Federal Deposit Insurance Corporation: FDIC Office of the Ombudsman
550 17th Street, NW Phone: (202) 452-3693 Fax: (202) 728-5850 E-mail: ombudsman@fdic.gov |
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Office
of the Comptroller of the Currency Charters and supervises national banks. (The word National appears in the name of a national bank, or the initials N. A. follow its name.) Customer
Assistance Unit Home Page: www.occ.treas.gov |
Federal
Reserve System Supervises state-chartered banks that are members of the Federal Reserve System. Division of Consumer
and Community Affairs Phone: (800) 934-3342 TTY: (800) 925-4618 Fax: (202) 942-3427 Home Page: www.federalreserve.gov
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National
Credit Union Administration Office of Public and Congressional
Affairs Phone: (703) 518-6330 Fax: (703) 518-6409 Home Page: www.ncua.gov E-mail: pacamail@ncua.gov |
Office
of Thrift Supervision Supervises federally and state-chartered savings associations plus federally chartered savings banks. (The names generally identify them as savings and loan associations, savings associations or savings banks. Federally chartered savings associations have the word Federal or the initials FSB or FA in their names.) Consumer Affairs Office Phone: (800) 842-6929 or (202) 906-6237 Home Page: www.ots.treas.gov/ E-mail: consumer.complaint@ots.treas.gov |
Some banking matters may involve state laws. For assistance, contact the appropriate state financial institution regulatory agency or state Attorney General listed in your telephone book and other directories. |
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Last Updated 06/27/2000 | communications@fdic.gov |
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