The FDIC is working cooperatively with all of the state and federal banking agencies and other organizations to determine the status of the financial institutions located in the affected areas. In an effort to provide information to those affected by the 2008 hurricanes, we are developing information and providing links to answer your questions about your banks.

The Web site will be updated frequently as information is made available.

Frequently Asked Questions for Bank Customers in Areas Affected by Recent Hurricanes

Frequently Asked Questions Regarding the Bank Secrecy Act and Hurricane Victims

Credit Unions
If you are looking for Credit Union information please refer to http://webapps.ncua.gov/ecc/gustav.htm or 1-800-827-6282 to look up credit union information and websites.

2005 Hurricane Season
Lessons Learned From Hurricane Katrina: Preparing Your Institution for a Catastrophic Event

Information for Families' Rebuilding Efforts in Gulf Coast States - The FDIC and NeighborWorks® America created the Navigating the Road to Housing Recovery Guide (Guide) to assist consumers impacted by hurricanes Katrina, Wilma, and Rita. The Guide will also be a valuable tool for financial institutions, counselors, and other organizations working with consumers.

Government Agencies Providing Help
Federal Emergency Management Agency (FEMA)
American Red Cross
Social Security Information for People Affected by Hurricanes
General Information Regarding the Hurricane Recovery (USA.gov)

FDIC Actions: The FDIC has issued letters to bankers encouraging them to work with borrowers in the areas hit hard by the storm. In turn, consumers and business owners experiencing difficulties beyond their control should feel free to actively reach out and work with their financial institutions.

State Banking Information
Louisiana Office of Financial Institutions

• Contacts for Customers - Information for Banks, Thrifts, Savings and Loan Associations and Credit Unions Affected By Hurricane Gustav - PDF (PDF Help)
  

Contacting the FDIC
As part of the FDIC's efforts to assist bank customers and bankers affected by the 2008 hurricanes, the agency is providing a consumer hotline. The FDIC's toll-free Call Center is open from 8:00am to 6:00pm CDT can be reached at 1-877-ASK-FDIC (1-877-275-3342). The FDIC also has a e-mail form for customers and bankers to submit questions.