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Ombudsman Report to the
Industry
In 2004, as a part of FDIC's goal of developing standards for services
providing to both internal and external customers, the Office of the
Ombudsman (OO) implemented a follow-up survey to all of the bankers we
contacted during our previous quarter’s outreach efforts. One of your
frequent comments expressed the need for more contact with the industry
than our current outreach program provides.
In response, OO staff has developed the Ombudsman Report
to the Industry, a periodic on-line publication that summarizes
some of the comments we are hearing through our outreach efforts
and your calls to our office.
Report to the Industry (Volume 6, Issue 1) April 13, 2009
Report to the Industry (Volume 5, Issue 2) August 29, 2008
Report to the Industry (Volume 5, Issue 1) March 04, 2008
Report to the Industry (Volume 4, Issue 2) August 31, 2007
Report to the Industry (Volume 4, Issue 1) March 30, 2007
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