Consumer Facts About
Investments that are not deposits and are not insured by the FDIC
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Traditional Depository Institution Products |
Depository institutions
(banks and thrifts) have traditionally offered consumers
deposit products, such as checking, savings and money market deposit accounts,
and
certificates of deposit (CDs) for which each depositor is insured
by the FDIC up to
$250,000.
Increasingly, these institutions are also
offering consumers a broad array of investment products that are not deposits, such as
mutual funds, annuities, life insurance policies, stocks and bonds. Unlike the traditional
checking or savings account, however, these nondeposit investment products are not insured
by the FDIC.
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Nondeposit Investment Products |
These products may
be offered to you in the financial institutions lobby, through
the mail or over the phone or through the Internet. Most often, the people
selling these
products are not financial institution employees, but employees of third-party
securities
broker/dealers or insurance companies.
To assure that sales representatives fully
inform you about nondeposit investment products, the FDIC and other Federal banking
agencies have issued guidelines to financial institutions that describe the information
you must be told about the risks associated with these products. The mandatory disclosures
are listed below.
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When you meet or talk with a
sales representative about nondeposit investment products, you should be
informed that:
- "This product
is not insured by the Federal Deposit Insurance Corporation."
- "This product
is not a deposit or other obligation of, or guaranteed by, the bank."
- "This product
is subject to investment risks, including possible loss of the principle
amount
invested."
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Sales representatives must make these disclosures to you orally and/ or in writing
whenever they make a presentation, provide investment advice concerning a nondeposit
investment product, or open an investment account for you.
Any advertisements and other promotional materials you
receive must disclose that the product is not a deposit, is not insured by FDIC, and is
subject to investment risks.
Look for the logo disclosure (see below) in visual media
such as television broadcasts, ATM screens, billboards, signs, posters, and in written
advertisement and promotional materials such as brochures.
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Its important
to remember that there are generally higher risks associated with
nondeposit investment products than with the traditional deposit products,
such as savings
and interest bearing checking accounts. Nondeposit investment products
are not
FDIC-insured so you could lose some of the money you invested or not gain
as much profit
as you expected.
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Investment Couseling |
Sales of nondeposit investment products on the premises of a financial institution
should be conducted in a physical location distinct from the area where insured deposits
are taken. The investment sales area should be distinguished from the deposit-taking area
by signs or other means.
Tellers and other financial institution employees located
in the deposit-taking area may not make general or specific recommendations regarding
nondeposit investment products or accept orders for these products. However, these
employees may refer you to an individual who is specifically designated and trained to
assist you.
When shopping for
a nondeposit investment product, look for
one that suits your investment goals and objectives, your financial and
tax status, the
amount of risk youre willing to take, and the time horizon youve
set for your
investment portfolio.
Dont hesitate
to provide the salesperson with this
information. He or she needs to know about your financial objectives before
recommending a
product that suits you.
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Insurance Coverage |
Sales presentations and advertisements about nondeposit
investment products should not suggest or imply that any alternative insurance coverage is
the same as or similar to FDIC insurance.
For example, the Securities Investor Protection Corporation (SIPC) replaces
missing stocks and other securities when a brokerage firm fails. If the
investment firm holding your securities
is a SIPC member, your investment account is subject to SIPC protections
if the SIPC member fails. SIPC coverage is not the same as FDIC insurance
protection. It does not insure against a decrease in value of a particular
invesment or when an individual is sold worthless stocks or other securities.
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For more information contact:
Securities Investor Protection Corporation
(www.sipc.org)
805 15th Street, NW
Room 800
Washington, DC 20005-2215
(202) 317-8300
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How to Protect
Yourself |
- Never invest in
a product that you dont understand.
- Be sure you have enough information before making an
investment. Ask questions until you are satisfied.
- Understand the risks involved in your investment.
Investments always entail some degree of risk.
- Know who is investing
your moneydoes the salesperson
work for the bank or a third-party broker/dealer?
- Select a sales representative who understands your financial
objectives by interviewing two or three to compare experience, education, and professional
background.
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Find out more about a sales representative or
broker/dealer by calling:
The Financial Industry Regulatory
Authority (www.finra.org)
(formerly the National Association of Securities Dealers)
(800) 289-9999
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How to File a
Complaint |
Try to resolve your complaint directly with an officer of
the bank before involving an outside agency. Financial institutions value their customers
and most will be helpful. If you are unable to resolve the matter with the financial
institution, use the following guidelines to determine where to direct your complaint.
If your complaint is against a salesperson who represents a
third-party investment firm, call the number below for instructions on where to write:
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The
Financial Industry Regulatory Authority (www.finra.org)
(formerly the National Association of Securities Dealers)
(301) 590-6500
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If your complaint or inquiry is about a specific financial
product or investment, contact: |
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Securities and Exchange Commission (SEC)
Office of Investor Education and Assistance
450 5th Street, NW
Mail Stop 11-2
Washington, DC 20549
(202) 942-7040 or
(800) SEC-0330
www.sec.gov
E-mail: Help@sec.gov |
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If your complaint is about a financial institution or an
employee of the financial institution, contact one of the federal agencies listed below.
If the financial institution is a state-chartered bank and not a
member of the Federal Reserve System, contact:
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Federal Deposit Insurance Corporation
550 17th Street, NW
Washington, DC 20429
(877) 275-3342 or (877) ASK-FDIC
For the hearing impaired call 1 (800) 925-4618 or 1 (703) 562-2289 in the
Washington,
D.C. area
www2.fdic.gov/starsmail/index.asp |
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If the financial institution is a national bank, contact: |
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Comptroller of the Currency
Customer Assistance Group,
1301 McKinney Street, Suite 3450
Houston, TX 77010
(800) 613-6743
www.helpwithmybank.gov |
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If the financial institution is a state-chartered member
of the Federal Reserve System, contact: |
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Federal Reserve Consumer Help
P. O. Box 1200
Minneapolis, MN 55480
ConsumerHelp@FederalReserve.gov
(888) 851-1920 phone
(877) 888-2520 fax |
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If the financial institution is a thrift or a savings
institution, contact: |
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Office of Thrift Supervision
Consumer Affairs
1700 G Street, NW
Washington, DC 20552
(202) 906-6237
(800) 613-6743
www.ots.treas.gov/ |
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Questions |
Call
FDIC Central Call Center
(877) 275-3342 or (877) ASK-FDIC
For the hearing impaired call
1-800-925-4618 or 1-703-562-2289 in the Washington, D.C. area Visit
FDIC on the Internet
www.fdic.gov
Or for Customer Assistance
www.fdic.gov/consumers/questions/index.html
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This web page is intended to present information in a nontechnical way and is not intended to be a legal interpretation of FDIC regulations and
policies
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