The following answers are provided to the most commonly asked questions by customers of the failed bank. The total balance in your account(s) will be transferred to Mutual of Omaha Bank, Omaha, Nebraska and will be available for transactions during regular business hours.

Please access our FDIC website, which contains deposit insurance information and an Electronic Deposit Insurance Estimator (EDIE).

1. Over $100,000   What if I have more than $100,000 in my accounts at First Heritage Bank?
2. What Happened?  What happened, why did the bank fail?
3. Customer Impact  How does this action affect me?
4. Claim Account(s)  How do I claim my account(s)?
5. ATM/Debit Card   Can I continue to write checks or use my ATM/Debit card?
6. Final Statement   How will I get my final account statement(s) from First Heritage Bank?
7. Interest   Will I continue to earn interest at the same rate?
8. Internet Connection   Will my internet connection to First Heritage Bank still work?
9. IRAs   What if I have an Individual Retirement Account (IRA)?  Will my savings still be insured?
10. Wire Transfer   Can funds be wired to me?
11. Interest Check/Cashier's Checks  Can I cash my interest check or cashier's check?
12. Records/Account Histories   What if I need information regarding my account during the time First Heritage Bank was in business?
13. Direct Deposits - Government Deposits  What will happen to my direct deposits?
14. Automatic Payments/Online Billpay   Will my automatic payments through online Billpay continue?
15. Outstanding Checks   What will happen to the checks which have not cleared my account?
16. Loans   How do I make my loan payments?
17. FDIC Insurance  How can I find out more about Federal Deposit Insurance rules?
18. Safe Deposit Boxes   How can I claim the contents of my safe deposit box?
19. Unpaid Bill   I did some work for First Heritage Bank and have not yet been paid.  What should I do?
20. Deposit Broker/Brokered Deposits   I am a deposit broker or I have a deposit through a broker.  What do I need to do?
21. Tax Reporting - 1098/1099s   Who will send my 1098 and/or 1099 information after the end of the year?
22. Media   I represent a TV/Newspaper/Radio and would like some information.
23. New Bank Insured   Is the new bank insured by the FDIC?
24. Deposits Existing at Mutual of Omaha Bank   I already have other deposit accounts with the new bank.   When combined with the balances at this bank, my deposits exceed $100,000.   Are all of my funds at both banks insured?
25. Checks not Honored  A merchant will not honor my check.  What can I do?
26. Early Withdrawal Penalty   Will I incur an early withdrawal penalty if I close my CD before maturity?
27. Account Hold   I have been advised there is a hold on my account.  What does that mean?
28. HOA Accounts   I am a participant in a Home Owners Association that had an account at First Heritage Bank.   How is the account insured?
29. Loans in Process   What happens if I had a loan in process that had not closed or a line of credit that was not fully funded?
30. All Deposit Transfer versus IndyMac Insured Deposit Transfer   Why did all deposits pass in this transaction but not in the IndyMac transaction?

All deposit accounts have been transferred to Mutual of Omaha Bank. The bank will reopen for business on Monday, July 28, 2008, as a branch of Mutual of Omaha Bank.

First Heritage Bank, Newport Beach, California was closed Friday, July 25, 2008, by the Office of the Comptroller of the Currency (OCC). Subsequently, the Federal Deposit Insurance Corporation (FDIC) was appointed Receiver. According to regulatory policy, there is no advance notice given to the public. Please see the OCC press release for more information. The good news is that no one lost any deposit money as a result of the closure of First Heritage Bank. To protect depositors, the FDIC Board of Directors approved the assumption of First Heritage Bank's deposits by Mutual of Omaha Bank, Omaha, Nebraska.

All deposits of First Heritage Bank have been transferred to Mutual of Omaha Bank, and will be business as usual. If you held an account at First Heritage Bank, you now have an account at Mutual of Omaha Bank.

If you had a loan with the bank, please continue to make your payments to the same address as you have in the past until you are instructed otherwise.

The former First Heritage Bank location will reopen Monday, July 28, 2008, as a branch of Mutual of Omaha Bank. Please note you will have continued access to your money through your ATM/Debit card and by writing checks.

Your account(s) has already been transferred to Mutual of Omaha Bank, and your account will be handled as usual.  Any withdrawal, renewal or additional deposits will "claim" your account.  Please be advised that if there is no activity in your account in the next 18 months, that money will be escheated to your state.

Deposit Insurance
Are my deposits insured?
EDIE

When two or more insured banks merge, the deposits from the assumed bank continue to be insured separately for at least six months after the merger.  This grace period gives a depositor the opportunity to restructure his or her accounts, if necessary.

CDs from the assumed bank are separately insured until the earliest maturity date after the end of the six-month grace period.  CDs that mature during the six-month period and are renewed for the same term and in the same dollar amount (either with or without accrued interest) continue to be separately insured until the first maturity date after the six-month period.  If a CD matures during the six-month grace period and is renewed on any other basis, it would be separately insured only until the end of the six-month grace period.

For additional information, you may access the FDIC website, which contains deposit insurance information and an Electronic Deposit Insurance Estimator (EDIE).

In the case of IndyMac, there were no bidders for the bank. We generally offer both options of purchasing all deposits or insured deposits only, but the premium submitted by the bidders must be sufficient to cover the losses for the uninsured. Generally, bidders do not offer a high enough premium. This year, there were two other failures where the winning bank took all the deposits. Those failures were Douglass National Bank in Kansas City, MO and First Integrity Bank in Staples, MN.