1. Account(s):   What about my account(s) with PFF?
2. ATM/debit card and/or Billpay:   What about my ATM/debit card/Billpay with PFF?
3. Brokered Deposits   I am a deposit broker or have brokered deposits. What do I do?
4. Direct Deposits - Government Deposits:   Will my direct deposits continue?
5. Existing Deposits at U.S. Bank:   I already have other deposit accounts with the new bank. When combined with balances at this bank, my deposits exceed $250,000. Are all funds insured?
6. Interest Rates, Early Withdrawal Penalty:   Will I continue to earn interest at the same rate?
7. Loans/mortgages:   What about my loan or mortgage with PFF?
8. Loans in Process:   What happens if I had a loan in process that had not closed or a line of credit not fully funded?
9. Media:   I represent a TV/Newspaper/Radio and would like some information.
10. Outstanding Checks:   What about checks that have not yet cleared my account?
11. Safe Deposit Boxes:   How can I claim the contents of my safe deposit box?
12. Shareholders:   What about my shares of stock, notes or subordinated notes that I own in PFF?
13. Transaction Types:    Why do all deposits, insured or not, pass in some transactions but not in others?

All deposit accounts, which include Checking, Savings, Money Market, CDs and Retirements accounts have been transferred to U.S. Bank, National Association, Cincinnati, OH, regardless of the dollar amount. No one lost any money on deposit in PFF.

If you had an account with PFF, you now have an account with U.S. Bank.

Please be advised you will not receive any email notification to claim/unlock/unsuspend your account or to provide any private information. Please be aware of any scams to obtain information from you.

The accounts transferred to U.S. Bank will be separately insured for at least six months after the merger. This grace period gives a depositor the opportunity to restructure the accounts, if necessary.

CDs from the failed bank are separately insured until the earliest maturity date after the end of the six-month grace period.

CDs that mature during the six-month period and are renewed for the same term and in the same dollar amount (either with or without accrued interest) continue to be separately insured until the first maturity date after the six-month period.

If a CD matures during the six-month grace period and is renewed on any other basis, it would be separately insured only until the end of the six-month grace period.

You may withdraw funds from any transferred account without an early withdrawal penalty until you enter into a new deposit agreement with your new bank. Entering into a new deposit agreement can be done by either renewing your CD or making a deposit to, or a withdrawal from, your account.

There was no publicly owned stock in PFF Bank and Trust. If you are an equity shareholder, your shares are in PFF Bancorp, Inc., the holding company for PFF, and not the institution. PFF Bancorp, Inc. and the interests of equity, debt holders or other creditors of PFF Bancorp, Inc. are not included in the closure or receivership of the institution. Please contact PFF Bancorp, Inc. directly for information:

All claims against PFF, together with proof of the claims, must be submitted in writing to the Receiver at the following address: