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Website Policies
Limited English Proficiency - Products Available in Other Languages
The following are products and services the FDIC provides in languages other than English:
- The FDIC Call Center telephone system provides automated choices for information in English or Spanish. The Call Center staff utilizes a multilingual telephone interpretation service for other languages.
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The FDIC publishes its "Money Smart Financial Education Program" brochure and curriculum in CD-ROM format in English, Spanish, Chinese, Korean, Vietnamese and Russian. This brochure describes the training program that is designed to help those outside the financial mainstream enhance their money management skills and create positive banking relationships.
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These brochures are available in CD-ROM and paper format; the curriculum is available in CD-Rom. Both items may be obtained via:
FDIC Public Information Center
3501 Fairfax Drive, Room E-1005
Arlington, VA 22226
1-877-275-3342
By fax: (703) 562-2296
By e-mail: publicinfo@fdic.gov
Online at: http://www2.fdic.gov/moneysmartregister/
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The Money Smart Computer Based Instruction (CBI) is a friendly and easy to use learning tool that teaches the entire Money Smart curriculum online. The CBI complements the classroom training that instructors use to present Money Smart. For additional information, visit http://www.fdic.gov/consumers/consumer/moneysmart/mscbi/mscbi.html
To begin the Money Smart CBI On-line click on the web links below:
If your computer does not meet the minimum requirements or you have difficulty accessing the on-line web version, the CD-ROM in English and Español is available at:
FDIC Public Information Center
3501 Fairfax Drive, Room E-1005
Arlington, VA 22226
1-877-275-3342
By fax: (703) 562-2296
By e-mail: publicinfo@fdic.gov
Online at: http://www2.fdic.gov/moneysmartregister/
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The Money Smart Train the Trainer Videos – available in English and Spanish, designed for prospective Money Smart instructors. Individuals who are interested in teaching financial education topics to others can quickly obtain an overview of the curriculum components, see the usefulness of the instructor guide and how to use it effectively, become familiar with student materials that are provided, and understand the importance of advanced preparation. During training sessions participants are encouraged to explore the relevance of subject knowledge, topic interest, audience enthusiasm, skill in delivery, use of challenging methods, learning style, objectives accomplishment, structure and preparation, and the role of humor. Guidance provided also includes the value and use of visual aids, audience management and staging.
If your computer does not meet the minimum requirements or you have difficulty accessing the on-line web version, the VHS in English and the DVD in English and Español is available at:
FDIC Public Information Center
3501 Fairfax Drive, Room E-1005
Arlington, VA 22226
1-877-275-3342
By fax: (703) 562-2296
By e-mail: publicinfo@fdic.gov
Online at: http://www2.fdic.gov/moneysmartregister/
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Information regarding deposit insurance, bank failures, and consumer resources can be obtained in Spanish on the FDIC's website by clicking the Español link or by contacting the FDIC Public Information Center at 1-877-275-3342.
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