Multi-Agency Coordination Center (MACC)
Colorado's Multi-agency Coordination Center (MACC) offers the ability for state, federal, and local agencies to come together in a central location to coordinate the response to emergencies and disasters throughout the state.
The MACC is a state-of-the-art center developed specifically to help Colorado respond to any type of disaster or emergency it may face in today's world. The Center is housed with South Metro Fire & Rescue in Centennial, Colorado. The Colorado Information Analysis Center was added to the Center with the disaster “prevention” focus, and strong links to federal and local agencies.
The facility was specifically designed to meet the new National Incident Management System (NIMS) requirements and includes a policy room, a secure video teleconference (VTC) room, designated space for administration/logistics and planning/assessment, a 2400 square feet operations/coordination room, a communications center, and a room specifically designed to accommodate our media partners.
| The EOC/MACC has 30 on-line workstations to accommodate all department emergency response coordinators, and our federal and local partners. It has the expansion capacity for an additional 56. |  |
Three plasma screens, two smart boards and two projection sets allow for information sharing among operational staff, and a non-secure VTC capability allows outreach other facilities. The Center can be used for training and meetings when not activated for an emergency.
The MACC is linked to the CDOT's Transportation Operations Center (TOC) which provides highway surveillance camera displays to monitor state roadways and weather throughout Colorado. The center also provides us general intelligence on all transportation systems including railroads and airports. The TOC has command and control over all state road systems, bridges, and underpasses, provides avalanche analysis and control, and acts as the command and control center in the event of an emergency.
Redundant communications enhance support of local response and recovery operations. In addition to regular telephone service, antennas were installed to accommodate all cellular service providers, and we have satellite phone capability. The MACC also has access to the Government Emergency Telephone System (GETS) and the Cellular Priority Access System that give us priority over other users during emergencies.
The communications center has the FEMA National Alert Radio System as well as VHF, UHF and 800-megahertz systems, and is supported by a cadre of amateur radio operators. All EOC/MACC critical systems are backed up with UPS and twin generators should the facility lose power.
The Division of Local Government offers GIS capability to support incident analysis and response to the MACC. This Center also has a virtual connection to Public Health Coordination Center, Health Alert Network, and emergency management systems.
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In addition to supporting actual emergencies throughout the state, the MACC is activated in support
of local and regional exercises. It is designed for multiple agency communication and coordination of support for local, regional, state, and federal disaster emergencies.
Through our partnerships with federal, state, and local governments and the private sector,
the MACC ensures the highest level of protection and preparedness for the state and its citizens.