This form is intended for Guard & Reserve members who are experiencing civilian employment problems related to military service. This form
can also be used to request information and ask questions related to the Uniformed Services Employment and Reemployment Rights Act (USERRA).
ESGR is an agency of the Department of Defense and organized as part of the Office of the Assistant Secretary of Defense for Reserve Affairs.
ESGR’s Ombudsman Services Program was instituted to provide a means by which disputes arising under the Uniformed Services Employment and
Reemployment Rights Act (USERRA) can be informally mediated between employers and their Guard and Reserve employees. Disputes between
employers and employees are resolved through the efforts of ESGR’s Volunteer Ombudsmen in all 50 states, 4 territories and Europe.
The communications made by parties during informal mediation are protected by the Administrative Dispute Resolution Act.
Before you submit this complaint, please familiarize yourself with the USERRA law. For more information, please check the
USERRA section.
If you believe your rights under USERRA have been violated by your employer, you can call 1-800-336-4590 option (1) to speak with an ESGR
representative or you may fill out the online ESGR Form 100 and have your complaint reviewed. An ESGR representative will contact you within
48 hours of the first business day after receiving your request.
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