Keeping Your IDIS Account Active

Information by State  Print version   Security Issues   Keeping Your IDIS Account Active   ID and Password Assistance   Separation of Duties

In order to access your IDIS account, you must have an active ID and a valid password. Both must be renewed periodically. The easiest way to keep them active is to log into IDIS at least once a month.

• If you don't use IDIS for 45 days, your IDIS ID expires on day 46, regardless of how much longer you have before needing to change your password.
• If you don't use IDIS for 180 days, your IDIS ID is cancelled. If you need to access IDIS after such time, you must re-apply for an IDIS ID.
  
• Your IDIS password lasts a maximum 90 days, regardless of how many times you have gone into IDIS during that period.
• If you discover that your IDIS password has expired, call 202-708-3300, Option 3 to have it reset, or contact the IDIS Help Desk at 877-483-8282.