Alternative Dispute Resolution

The Alternative Dispute Resolution (ADR) Division is responsible for resolving Equal Employment Opportunity discrimination complaints during both the pre-complaint and the formal complaint process. The ADR Program is established in accordance with The Equal Employment Opportunity Commission regulation published at 29 CFR 1614.102(b)(2). The objectives of the program are to reduce the number of HUD EEO cases, reduce expenses incurred through the traditional administrative complaint process, reduce employees'/managers' time spent in litigation and away from the job, improve overall organizational ability to resolve conflict early in the dispute and at the lowest level possible, improve morale, improve productivity and performance. The core principles of the ADR Program are voluntariness, neutrality, confidentiality, and enforceability.