Child Support Training and Certification Program

Child Support Program Orientation Training Course

On-line Training

May 2006 Version 4.0 (Current as of 5/31/2006)

All individual files are available for downloading below.

• ALL FILES
  • CSPO Training May 2006 Version 4.0 ( 65,567kb)
    Note: This download is recommended for fast connections only.
• Introduction
  • Director's Message ( 24kb)
  • CSPO Version 4.0 Curriculum Instructions ( 25kb)
• Participant Materials
  • DCSS CSPO Version 4.0 Participant Resource Guide (PRG) ( 1,509kb)
  • DCSS CSPO PRG Binder Cover and Spine ( 462kb)
  • DCSS CSPO Participant Agenda ( 484kb)
  • DCSS CSPO Course Goal and Objectives ( 351kb)
• Chapter Exercises
  • C01 Exercise Big Picture ( 44kb)
  • C02 Exercise Confidentiality ( 31kb)
  • C04 Exercise Intake ( 32kb)
  • C05 Exercise Locate ( 33kb)
  • C06 Exercise Establishment ( 35kb)
  • C07 Exercise Review & Adjustment ( 32kb)
  • C08 Exercise Enforcement ( 35kb)
  • C09 Exercise Interstate ( 41kb)
  • C10 Exercise Financial Management ( 63kb)
• Mandatory Handouts
  • Benefits of Establishing Paternity ( 27kb)
  • Compliance Requirements Chart - QAPI ( 156kb)
  • DCSS Internet Handout ( 626kb)
  • Financial Management Calculations ( 54kb)
• Trainer Materials
  • DCSS CSPO Version 4.0 Trainer Guide (TG) ( 674kb)
  • DCSS CSPO TG Binder Cover and Spine ( 378kb)
  • DCSS CSPO Trainer Agenda ( 33kb)
• Chapter Answer Keys
  • C01 Answer Key Big Picture ( 44kb)
  • C02 Answer Key Confidentiality ( 31kb)
  • C04 Answer Key Intake ( 31kb)
  • C05 Answer Key Locate ( 35kb)
  • C06 Answer Key Establishment ( 31kb)
  • C07 Answer Key Review & Adjustment ( 32kb)
  • C08 Answer Key Enforcement ( 34kb)
  • C09 Answer Key Interstate ( 40kb)
  • C10 Answer Key Financial Management ( 63kb)
• PowerPoint Slides
  • CSPO Conditions for Success – Day 1 ( 5,784kb)
  • CSPO Welcome – Day 1 ( 915kb)
  • CSPO Review – Day 2 ( 913kb)
  • CSPO Review – Day 3 ( 913kb)
  • Child Support Terminology ( 924kb)
  • DCSS Internet ( 2,802kb)
  • Chapter 1 – Big Picture ( 981kb)
  • Chapter 1 – Case Evaluation ( 919kb)
  • Chapter 2 – Confidentiality ( 923kb)
  • Chapter 3 – Case Flow ( 914kb)
  • Chapter 4 – Intake ( 165kb)
  • Chapter 5 – Locate ( 182kb)
  • Chapter 6 – Establishment ( 1,256kb)
  • Chapter 7 – Review & Adjustment ( 924kb)
  • Chapter 8 – Enforcement ( 986kb)
  • Chapter 9 – Interstate ( 934kb)
  • Chapter 10 – Financial Management ( 1,076kb)
  • Chapter 11 – Case Closure ( 193kb)
  • Chapter 12 – Customer Service ( 931kb)
• PowerPoint Slides (Printable PDF)
  • CSPO Conditions for Success – Day 1 ( 2,051kb)
  • CSPO Welcome – Day 1 ( 1,844)
  • CSPO Review – Day 2 ( 1,840kb)
  • CSPO Review – Day 3 ( 1,840kb)
  • Child Support Terminology ( 1,754kb)
  • DCSS Internet ( 2,589kb)
  • Chapter 1 – Big Picture ( 1,997kb)
  • Chapter 1 – Case Evaluation ( 1,401kb)
  • Chapter 2 – Confidentiality ( 1,965kb)
  • Chapter 3 – Case Flow ( 1,848kb)
  • Chapter 4 – Intake ( 94kb)
  • Chapter 5 – Locate ( 147kb)
  • Chapter 6 – Establishment ( 1,709kb)
  • Chapter 7 – Review & Adjustment ( 1,827kb)
  • Chapter 8 – Enforcement ( 1,977kb)
  • Chapter 9 – Interstate ( 1,783kb)
  • Chapter 10 – Financial Management ( 3,376kb)
  • Chapter 11 – Case Closure ( 105kb)
  • Chapter 12 – Customer Service ( 1,305kb)
• Artwork & Pictures
  • CSPO Artwork (Illustrator) (PhotoShop, 10,746kb)
  • CSPO Artwork (JPEG) (jpeg, 1,139kb)
  • CSPO Artwork (TIFF) (tiff, 21,711kb)
  • CSPO Artwork Transparent (GIF) (gif, 906kb)
  • CSPO Artwork Transparent (TIFF) (tiff, 3,565kb)
  • DCSS Color Logo (TIFF) (tiff, 70kb)
• Certificate Template
  • How To Create CSPO Participant Certificates ( 295kb)
  • LCSA CSPO Participant Certificates ( 373kb)
  • Participant Database ( 14kb)