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U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

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Human Resources as Strategic Partner Critical Success Factor

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Definition: Human resources (HR) professionals act as consultants with managers to develop, implement, and assess human capital policies and practices to achieve the organization's shared vision. Senior leaders, managers, HR professionals, and key stakeholders contribute to the human capital vision and the agency's broader strategic planning process.

When the key elements of the critical success factor Human Resources as Strategic Partner are effectively implemented, agencies will realize the following results:

Select this link to view the key elements and suggested performance indicators for this critical success factor.PDF File [43 KB]

Effectiveness Results

  • HR professionals and key stakeholders are involved in the agency strategic and workforce planning efforts.
  • The HR function is adequately staffed and prepared, in competencies and resources, to proactively partner and consult with line managers.
  • The HR staff reaches out to other organizational functions and components through facilitation, coordination, and counseling to provide integrated mission support.

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Compliance Result

As provided by 5 U.S.C. 1103(c), the agency holds managers and human resources officers accountable for efficient and effective human resources management in support of the agency's mission in accordance with merit system principles.

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