Phone Number and Hours

You can reach Long Term Care Partners (LTCP), administrator of the Federal Program, at:

1-800-LTC-FEDS (1-800-582-3337)  (TTY: 1-800-843-3557)

LTCP regular hours of operation are Monday - Friday, 8 a.m. to 6 p.m., Eastern Time. If you would like to:

• Request literature about the Program, press option 1.
   
• Get help completing your application or have general questions about the Program, press option 2 to speak with a Certified Long Term Care Insurance Consultant.
   
• Ask questions about your application, if you have already applied, or about your coverage, if you are a current enrollee, press option 3.

International Callers

If you are calling from outside the United States, please use the steps below to contact us by phone:

1. Locate your AT&T Direct Code
2. Dial your code (you may have to speak to an operator) followed by: 1-800-582-3337*

* Note: Some countries may not allow toll-free calls. If you are unable to call using the toll-free number above, please dial the following number using the normal method you use to call the U.S.: 603-433-4589.