Answer:
You or your representative may request a review of a denied claim by sending a written request to Long Term Care Partners no later than 60 days after the date of the denial. No later than 60 days after the date Long Term Care Partners receives your request, they will send you written notice of their decision.
After requesting the review, you may be entitled to an independent third party review of the denial. You can read more information about appeals in the Benefit Booklet you received when you were approved for coverage. You can also read about the appeals process in the Benefit Booklet Online.
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