FBI
Resources for Helping Victims Office for Victim Assistance, FBI Headquarters, Washington,
DC
The Office for Victim Assistance (OVA) is responsible
for ensuring that victims of crimes investigated
by the FBI are afforded the opportunity to receive
the services and notification as required by federal
law and the Attorney General Guidelines on Victim
and Witness Assistance (2005). The OVA manages
the day-to-day operational aspects of the Victim
Assistance
Program (VAP) in the 56 FBI field office across
the country as well as the FBI’s international
offices. In addition, the OVA is responsible for
providing training and information that helps to
equip FBI agents and other FBI personnel to work
effectively with victims.
The OVA is directly responsible
for several special programs:
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The Terrorism Victim Assistance
Unit provides emergency assistance to injured
victims and families
of victims murdered in terrorist attacks within
the U.S. and outside the borders of the U.S.
and serves as a permanent point-of-contact for
terrorism
victims within the FBI.
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The OVA coordinates assistance
and notification services for child victims of
pornography and their
guardians as part of the Child Victim Identification
Program (CVIP).
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The Forensic Child Interviewing
Program ensures that investigative interviews
of child victims
and witnesses of federal crimes are tailored
to the child's stage of development and minimize
any
additional trauma to the child. FBI child interview
specialists directly assist with some interviews
and provide detailed training to special agents
and other law enforcement personnel on child
interviewing.
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The OVA devotes special resources
to ensure that Native American victims have access
to assistance
and services. More than 30 of the 112 Victim
Specialists working in the FBI are dedicated
to serving Native
American victims.
Victim Specialist Staff
FBI victim specialists are located in field offices
across the country and are available to personally
assist victims of federal crimes investigated by
the division or field office where they work. Victim
specialists must have extensive knowledge and experience
in crisis intervention, social services, and victim
assistance. The victim specialist is charged with
ensuring that victims who choose to do so receive
the opportunity to be notified of important case
events and receive information about and assistance
with a wide range of victim assistance services
in his or her location. Some of these services
include state crime victims compensation programs,
rape crisis centers, homicide bereavement support
groups, mental health counseling, and special services
for child victims. To reach the victim specialist
in the nearest FBI office, please contact your
local FBI office.
Victim Notification System
The FBI is a partner with the U.S. Attorneys’ Offices
and the Federal Bureau of Prisons in the automated
Victim Notification System (VNS). VNS is designed
to provide victims with information about their cases.
This free, computer-based system provides two important
services to victims: information and notification.
This information is available in English and Spanish.
VNS can inform about scheduled court proceedings
and about an offender’s custody status, such
as placement in community corrections centers, furlough,
release, or death.
The FBI’s victim specialist should be in contact
with victims during the investigation stage of the
case. Notifications which may be provided include
the arrest of a suspect and scheduling of a release
hearing, whether the case is being referred to state
or local authorities, and when a case may be administratively
closed. Victims will need to register with the FBI
office handling their case. They will receive a Victim
Identification Number (VIN) and a Personal Identification
Number (PIN) that will allow them to access the VNS
system. VNS now has an Internet-based website that
can be found at http://www.notify.usdoj.gov.
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