DAY 1 October 30, 2008

8:30 - 8:40 AM
Welcome and Workshop Overview
Abby Sears, OCHIN, CEO

8:40 - 10:00 AM
Planning Part I
Goal Setting, scope of project, defining approach and resource gathering
Susan Chauvie, OCHIN, Chief Clinical Officer

10:00- 10:15 AM
Break

10:15 - 12:30 PM
Planning Part II
Organization readiness
Susan Chauvie, OCHIN, Chief Clinical Officer

12:30 - 1:15 PM
Lunch

1:15 - 2:15 PM
Requirement and Assessment Criteria
Product and services assessment, vendor selection, contracting, selecting a Health Center Controlled Network
Susan Chauvie, OCHIN, Chief Clinical Officer

2:45 - 3:00 PM
Break

3:00 - 4:00 PM
Implementation Process
Project Management, Workflows, Redesign, business integration, facility changes, clinical decision support
Clayton Gillett, OCHIN, Implementation and Training Manager

4:00 - 4:15 PM
Break

4:15 - 5:00 PM
Discussion and Questions
Panel Discussion with OCHIN Members Kathy Simonson, Benton County Health Dept,
and Adolfo Camacho, Klamath Health Partnership.
Clayton Gillett, OCHIN, Implementation and Training Manager

5:00 - 7:00 PM
Networking Reception
no host bar



DAY 2 October 31, 2008

8:15 - 8:30 AM
Welcome

8:30 - 9:30 AM
Managing Change: change management and provider champions
Susan Chauvie, OCHIN, Chief Clinical Officer

9:30 - 10:30 AM
Clinical Content and Usability: provider involvement; management of on-going clinical needs/decisions; decision support requirements
Susan Chauvie, OCHIN, Chief Clinical Officer

10:30 - 10:45 AM
Break

10:45 - 11:30 AM
Technical Set up and Development; technical issues, interfaces, customization, training
Laurie Colemen, OCHIN, Technical Services Director

11:30 - 12:30 PM
Lunch

12:30 - 1:30 PM
Measuring Success: system use, performance, data integrity, impact, user satisfaction
Susan Chauvie, OCHIN; Fred Rachman, Alliance of Chicago

1:30 - 2:30 PM
Reporting & Quality Improvement: quality improvement indicators, monitoring, dashboards
Susan Chauvie, OCHIN; Fred Rachman, Alliance

2:30 - 2:45 PM
Break

2:45 - 3:45 PM
It is not the End, but the Beginning: ongoing support, redesign, training, and enhancements
Susan Chauvie, OCHIN, Chief Clinical Officer; Clayton Gillett, OCHIN, Implementation and Training Manager

3:45 - 4:15 PM
Reflections Post-Implementation
Questions & Answer Session
Susan Chauvie, OCHIN, Chief Clinical Officer
Clayton Gillett, OCHIN, Implementation and Training Manager