Use Email Web Access Light The Light client provides fewer features and is sometimes faster. Use the Light client if you are on a slow connection or using a computer with unusually strict browser security settings. If you are using a browser other than Internet Explorer 6 or later, you will automatically get the light client. For use with screen readers, the light client is preferred. To log on, you must enter your domain and user name as Domain\User name. For Example: NIH\doej User name: Password: Please enable cookies for this web site. Cookies are currently disabled by your browser. Outlook Web Access requires that cookies be enabled. If you are using Microsoft Internet Explorer 6 or later, open Internet Options from the Tools menu. Click the Privacy tab, and then click Sites. Type the address for Outlook Web Access into the field, click Allow, and then click OK to save your changes. To change your password, go to https://IForgotMyPassWord.nih.gov. If you are using a Web browser with a pop-up blocker, you must allow pop-ups from mail.nih.gov. Read your browser's Help information or, for Internet Explorer for Windows XP Service Pack 2, visit Microsoft Support Bulletin. To protect your account from unauthorized access, Email Web Access automatically closes its connection to your mailbox after a period of inactivity. If your session ends, refresh your browser and log on again. If you need assistance, please contact the NIH Help Desk at: 301-496-4357 (6-HELP) (local) 866-319-4357 (toll-free) 301-496-8294 (TTY) Submit a Help Desk Ticket online