DTV Call Centers
DTV Hotline and FCC Consumer Center: 1-888-CALLFCC
On February 12, 2009, a newly created DTV Hotline was created to provide additional support to the public during the digital transition. The DTV Hotline is an extension of the FCC Consumer Center’s existing toll free number, 1-888-CALLFCC (1-888-225-5322). Consumer calls related to other FCC matters will be directed to the FCC’s existing Consumer Center and calls related to the digital TV transition will be directed to the DTV Hotline. The DTV Hotline is a partnership with industry, the NTIA and the FCC, to coordinate DTV-related efforts in order to take advantage of the increased capability of a larger, combined initiative.
All consumers interested in information concerning the digital TV transition will be directed to the DTV Hotline for assistance. The activities supporting this call number will be hosted through a common, integrated technical approach, and will use resources from industry, the NTIA and the FCC.
The information below provides technical background regarding the new approach to the existing toll free number.