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Benchmarking One-Stop Centers: Understanding Keys to Success
The Corporation for a Skilled Workforce and four committed Illinois partners -- workforce boards in Northern Cook County, Chicago, Central Illinois and Crossroads -- have produced "Benchmarking One-Stop Centers: Understanding Keys to Success." The study is organized in terms
of critical factors for One-Stop success - for serving employers, for serving jobseekers and for design and management.
The study team visited 20 Centers in 12 workforce areas within seven States. The "Services to Employers" chapter -- which draws heavily on the perspectives and insights of private sector representatives -- contains:
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