Educational Materials

• ADA Business Brief: Communicating with People Who are Deaf or Hard of Hearing in Hospital Settings (U.S. Department of Justice)
• ADA Home Page (U.S. Department of Justice)
• ADA Tax Incentives Packet for Businesses(U.S. Department of Justice)
• American Sign Language (National Institute on Deafness and Other Communication Disorders Information Clearinghouse)
• Limited English Proficiency (LEP) Information and Materials from OCR
• Civil Rights Clearance for Medicare Provider Certification
• Health Information Privacy (HIPAA)
  • Medical Privacy and Telecommunications Relay Service
  • Medical Privacy and Interpreters
• Limited English proficiency video (captioned)  (non-captioned)
• A Patient-Centered Guide to Implementing Language Access Services in Healthcare Organizations - A guide to help healthcare organizations implement effective language access services to meet the needs of their limited English proficient patients.
• State Medicaid Director Letter Regarding SCHIP and Medicaid Payment for Translation Services
• Unified Health Communication 101: Addressing Heath Literacy, Cultural Competency, and Limited English Proficiency