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Employer Services State Agencies Working with Employers

Reaching Employers Online

Employer-friendly Tips for State Websites

  • Survey employers in your state to find out specific features they would like to see incorporated on your child support website. Incorporate the top features employers want to see on child support websites.
  • ES States #15 picture
  • Look at other states' websites for ideas.
  • Include a dedicated toll-free "employers only" telephone number that connects to a person, not a recording. If staffing is limited, try to include a recording that informs employers when they can expect to be called back with a response to their question.
  • Set up an email address and encourage employers to email their questions to you.
  • Include a "frequently asked questions" section.
  • To draw attention, ensure that interactive sites and special areas are clearly marked "Employers."

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Last Reviewed: March 4, 2009