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Submission Errors Due To "Filename Format" Reported – Special Characters Not Supported

File attachment names longer than approximately 50 characters can cause submission errors. Do not use any special characters (example: &,–,*,%,/,#’, - ) or spacing followed by a dash in the file name for word separation, use underscore (example: my_Attached_File.pdf) in naming the attachments. There also have been issues reported when periods were used in the file name that prevented a successful submission. Please note that if these guidelines are not followed, your application may be rejected.

S2S NOTICE: Special Characters Not Supported

Grants.gov will only accept ASCII characters in XML, while other characters may be supported by the schema, they may cause differences in the resulting hash value generated when the application is processed by Grants.gov resulting in a FATAL error in the submission.

EXAMPLE 1 - Note 'D' causes an error

[2009-02-11 11:17:46,610][FATAL][GrantS2SFacade.submitApplication()1377]-Couldn't completely receive Submission due to unknown Exception. Throwing Exception to WS Implementation org.dom4j.InvalidXPathException: Invalid XPath expression: //att:FileLocation[@att:href='D'ASSORO+BCRT+2002_FTLUII5NT77KT4IQDKQGDQBAD6.pdf'] Expected: ]

java.lang.Exception: 16

EXAMPLE 2 - Note 's causes an error
//att:FileLocation[@att:href='cid:GP_Candidate's_Background.pdf]

Grants.gov Applicant Login Issue - Resolved

The CCR Extract issue has been resolved. Applicant usernames and passwords are being successfully activated due to the CCR extract that Grants.gov is now able to run each night.

ALERT - Grants.gov Applicant Login Issue

January 14, 2009

If you are an applicant who has renewed, modified or registered with the Central Contractor Registration (CCR) after December 31, 2008 and cannot login to Grants.gov please contact the Grants.gov Contact Center (1-800-518-4726/support@grants.gov).

Grants.gov is currently experiencing an issue pulling the nightly data extract from CCR. If you have verified your CCR registration is active and you call the Grants.gov Contact Center please have the following information available so that Grants.gov can manually enter your information into the Grants.gov system to activate your Grants.gov username and password.

• DUNS, DUNS plus 4, legal business name, government business primary POC email address, M-PIN, registration date with CCR, applicant name, phone number and email address.

Grants.gov will create a customer service ticket for your call and notify you once your Grants.gov username and password are active.

The system is currently experiencing strain due to frequent user access. System-to-System users are asked to limit their entry into the system for querying opportunities, checking application submission status and application submission or posting to NO MORE THAN ONCE PER HOUR to reduce the load on the LDAP server.