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Health Care Report Card Compendium

Health Care Report Card Compendium: Detailed Profile

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Quality of Care as Reported by Hospital Patients

Sponsor Information

Niagara Health Quality Coalition; Alliance for Quality Health Care
http://www.myhealthfinder.com/
Accessibility Notice
Providers; Purchaser coalition
Bruce A. Boissonnault, President, Niagara Health Quality Coalition; (716) 250-6472; bruce@nhqc.com

Report Overview

Type of Report:Hospital
Publication Date:May 2007
Geographic Area:New York
Language(s): English
Target Audience:Consumers
Previous Reports:Indicators of Hospital Care in NY Hospitals, 2001
Web Site is Searchable or Interactive:No
Print Version and/or PDF:Yes

Measure Categories

Clinical quality

No clinical quality information available

Patient experience
  • Survey other than CAHPS
Also Includes:

Conditions or Procedures: No measures for specific conditions and/or procedures.
Comments:Hospitals receive scores for medical care, surgical care, and childbirth care. Performance is reported in seven areas: being treated with respect, having care coordinated, being kept informed and educated, being comfortable and having pain managed, receiving emotional support, involving family and friends, and being prepared for discharge.

Presentation Strategies

How Data Are Displayed:
  • Summary or composite scores
  • Access to detailed data rolled up into summary score
  • Symbols to represent relative performance
How Scores Are Presented: Relative values
What Scores Are Compared To:National average.
Comments:Symbols are stars.

Content Strategies

Explanatory Text:Yes
Decision Support:No

Additional Information

Report covers hospitals in Western New York State.

Last Updated: 2008-05-28



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