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Welcome To The Office Of Child Support Services

Our mission is to enhance the well being of children by assuring that assistance in obtaining support, including financial and medical, is available by locating parents, establishing paternity, establishing child support and medial obligations and monitoring and enforcing those obligations.
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NEW OBLIGOR APPLICATION FORM

We provide services of a limited nature to you as the obligor. It is important you first contact the state where your order was entered for assistance. If the other state will not assist you, this agency will assist you in filing with the IV-D agency in that state. This is not to say that this Agency will legally represent you. This application requires a $20.00 Fee.

Unemployed and Need Help with your Support
or Medical Order
Click Here

IF YOU HAVE A PRIVATE CASE. . .
If payments are simply being paid through the RI Family Court and you have not applied for service you are not assigned a child support worker and you must contact your private attorney or the RI Family Court (458-5050).
Click Here for Services Offered

HOW TO CONTACT . . .
(Office Hours 8:30 - 4:00 P.M)
Cases are assigned alphabetically by the non- custodial parent’s last name. Please review the questions and links below to be properly directed to your Child Support Representative. Please call the main line only to access your payment information via our Voice Response System using your PIN. Do not call the main line to speak to a person due to heavy call volumes, the phone will continue to ring and hold times maybe longer than expected.
PLEASE LEAVE ONLY ONE MESSAGE AND YOUR CALL WILL BE RETURNED

Receiving benefits, or you have applied for services, and you want to find out your child support representative direct line please review the following questions:

  • If the alleged fathers name is not on the child's birth certificate, and he lives in RI
    Click Here For Your Child Support Representative Direct Line
  • If there is a child support order in effect, and the non-custodial parent lives in RI
    Click Here For Your Child Support Representative Direct Line
  • If your case does not yet have a child support order and there is not an paternity issue.
    Click Here For Your Representative Direct Line
  • If you have a out of state case and live in Rhode Island
    Click Here For Your Representative Direct Line
  • If you need to contact a worker in regards to a Lien
    Click Here For a Lien worker
  • If you are an Out of State Child Support Agency
    Out of State Agency
  • If the custodial parent is a resident of another state , please contact the agency in that state.
    For a full listing of the other states websites.
    Clicking Here Will Re-Direct You To The Administration for Children and Families

    WHEN TO CALL . . .
    No need to call if your payment information is available on our voice response system please use your PIN or on the Payment History Portion of this website (Coming Soon). Enforcement of your order is done automatically by our computer system therefore you have no need to call to have your order enforced.

    You should not be calling if your payments have not been received please check your
    KIDS CARD     account. Please Contact Customer Service at 1-866-300-9888. If the non -custodial parent has not paid, enforcement will take place automatically by our automated computer system.

    PLEASE MAKE AN APPOINTMENT
    To expedite our service and to better serve our customers the Office of Child Support Services will now meet with customers by appointment only.
    (Office Hours 8:30 - 4:00 P.M. (Monday - Friday)
    APPOINTMENT FORM

    Aviso Importante
    Para poder atender mejor a nuestros clientes– la oficina de Child Support atendera a clientes que tenga cita solamente
    (Office Hours 8:30 - 4:00 P.M. (Monday - Friday)

Para Hacer Una Cita Llene Un FORMULARIO DE CITAS.

"Kids Card" Debit Card.

Kids Card activation questions, please contact
Customer Service at 1-866-300-9888.
Click Here for " Kids Card" Guide

National Medical Support Notices for Employers
All at no cost!!!  Employers register using the following link.
 https://www.mscompliance.com/ri

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