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1991.09.26 :  Social Security Toll-Free Hotline

September 26, 1991
 
     U N I T E D    S T A T E S    D E P A R T M E N T    O F
      H E A L T H    A N D    H U M A N    S E R V I C E S
                         N E W S

Contacts: Phil Gambino or Frank Battistelli (301) 965-8904

     Commissioner of Social Security Gwendolyn S. King today
announced that Social Security's nationwide toll-free telephone
number will change effective 7 a.m. Monday, Sept. 30.

     The new number, 1-800-772-1213, is the result of a mandatory
change in SSA's long-distance carrier and replaces the previous
number which was introduced in October 1988.

     "Although our number is changing, our comprehensive service
is not.  Under this new number, SSA will continue to provide
personal, toll-free 800 number telephone service from 7 a.m.
until 7 p.m. in each time zone each business day," said
Commissioner King. 

     The 800 number service provides the public with another
option--for many, the most convenient one--for doing business
with SSA.  Most Social Security business can be conducted by
phone.  This includes filing for benefits, applying for a Social
Security number, reporting a missing check or simply asking a
question.

     For those who prefer, SSA offers face-to-face service, as
well as phone service, at all local Social Security offices
nationwide.  In fact, you can call the 800 number to make an
appointment with your local office to conduct business at your
convenience.

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