Adult Literacy
Adult
Literacy
Correctional Facilities and Ex-Inmates
Correctional
Facilities &
Ex-Inmates
Older Adults and Nursing Homes
Older Adults
& Nursing
Homes
Persons with Disabilities
Persons
with
Disabilities
Persons without Homes
Persons
without
Homes

Office of Community Outreach Services
455 Fifth Avenue
New York, NY 10016
Tel: 212.340.0918
TTY: 212.576.0044
Monday–Friday, 9am–5pm


Assistive Technology

1. LEOLine - 212.262.7444
An automated 24 hour telephone service which allows borrowers using a touch tone telephone to renew items, review items borrowed, cancel holds, and learn what fines are owed. Available in both English and Spanish.

2. Personal Reading Machines
A device that scans printed text and reads aloud in synthetic speech. Available at:

3. Screen Magnification Software
This software makes Web browsers and other computer programs more accessible with a fully-integrated magnifier and screen reader. Available at:

4. Closed-Circuit Television Enlargers (CCTVs) A monitor that enlarges printed material 45-60 times. Available at:

5. Assistive Amplification Systems
An infrared system which relays sound to hearing impaired attendees of library programs, such as lectures, book discussions, readings, and training programs. Available at:

6. Braille Writers, available at:

7. Telecommunications Devices for the Deaf (TTY's): Borrow a TTY at the Library!

TTY's provide telephone communication for persons who are deaf, hard of hearing or speech-impaired.

The New York Public Library lends TTY's to library card holders who are deaf, hard of hearing or speech-impaired. A TTY, as known as a Text Telephone - is a keyboard-like device that a deaf, hard of hearing or speech impaired person can use to communicate over the telephone by typing instead of speaking.

TTY's are available at: Bronx Library Center in the Bronx, Countee Cullen , Jefferson Market, Mid-Manhattan Library and the Science, Industry and Business Library (SIBL) in Manhattan, as well as the St. George Library Center on Staten Island. You must visit one of these locations in order to borrow a TTY. If you are not able to travel to these sites, the Library will make arrangements to transport the TTY to a branch library closer to you.

This service is available free to anyone who lives or works in New York State and is eligible to apply for a New York Public Library card.

You can borrow a TTY for three weeks. If no one else is waiting for the equipment, you can renew your loan. No overdue fines will be charged. Library staff will not be able to train TTY borrowers. TTY's come with easy-to-understand instructions and a video.

The following sites can be reached via TTY's:

  • Andrew Heiskell Braille and Talking Book Library(212) 206-5458
  • Books-by-Mail Service 212.621.0553
  • Bronx Library Center 718.579.4234
  • Mid-Manhattan Library, Project Access 212.340.0931
  • Office of Community Outreach Services 212.576.0044
  • Sixty-Seventh Street Branch 212.794.3854
  • St. George Library Center 718.816.6634
  • Telephone Reference Service 212.576.0066

A free TTY relay service is available through NYNEX. This service allows TTY users and non-TTY users to communicate.

  • TTY users (hearing and speech impaired only) 1-800-662-1220
  • Non-TTY (voice) users 1-800-421-1220