Opportunities for Excellence: Supporting the Frontline Workforce (1996)
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This 143 page document provides a detailed look at the status of direct service workers today. It includes the views of people with mental retardation, their families', service providers', and advocacy organizations', as well as those of direct support workers themselves. Additionally, it identifies various State initiatives which promote an exchange of ideas among policy makers and advocates, which may lead to further development of effective strategies for the direct service workforce. |